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Recensioni di Planet Leasing Ltd

Visualizzazione di tutte le 565 recensioni

Peter

Verificato da Feefo

Leigh on Sea

8 years ago

Ciò che Peter ha detto su Planet Leasing Ltd:

Simple and efficient

I went into Planet Leasing and spoke with Alex Andrews who was extremely helpful as to my needs. Once I was in a position to get and order my van he quickly found what I wanted and the deal was done....

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Leica

Verificato da Feefo

8 years ago

Ciò che Leica ha detto su Planet Leasing Ltd:

Very happy!! :-)

Service was great, friendly and very efficient, sales person (Jordan) knew exactly what we wanted and found it for us! We’re very happy with the service and our new car!

Keith

Verificato da Feefo

8 years ago

Ciò che Keith ha detto su Planet Leasing Ltd:

Fast service. personal service

Cliente fidato

Verificato da Feefo

8 years ago

Could be more organised

Although there were individuals who were more helpful and knew their job. Unfortunately the whole experience of renewing a lease was very poor. Quite disorganised with a lack of communication to the...

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Mark

Planet Leasing Ltd

8 years ago

Good afternoon
Thank you for your review! I am sorry you felt there was a lack of organisation around the renewal of your vehicle lease. Planet Leasing value every client comment as it gives us a chance to improve our services to current and future clients. We have taken your criticism on-board and are busy implementing better lines of communication between ourselves and the various vehicle suppliers (specifically around the delivery confirmation process). Unfortunately, this is still the one part of the leasing process over which we have no control. The Planet Team

Selina

Verificato da Feefo

8 years ago

Ciò che Selina ha detto su Planet Leasing Ltd:

Highly recommended

A brilliant service from start to finish with delivery to my door. Thank you especially to Alex!

Nick

Verificato da Feefo

8 years ago

Ciò che Nick ha detto su Planet Leasing Ltd:

Over the moon with service and vehicle, would highly recommend to anyone, friends and family, staff very friendly and very helpful. Excellent

Jonathan

Verificato da Feefo

Chigwell

8 years ago

Ciò che Jonathan ha detto su Planet Leasing Ltd:

New Mercedes Loughtom

I have purchased a few vehicles over the last few years and found them to be very competitive and very true to their word

Rebecca

Verificato da Feefo

8 years ago

Ciò che Rebecca ha detto su Planet Leasing Ltd:

I felt my contact wasn’t helpful, she provided me with very little information and I had to chase several things to ensure I got an answer as otherwise I was given a number and told to find out...

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Mark

Planet Leasing Ltd

8 years ago

Good afternoon, Rebecca - thank you for your review. We believe that all feedback allows us to investigate and improve those areas experienced that do not meet the expected high standard of customer service we set for ourselves . I believe Alex has contacted you in regard to the challenges mentioned in your review and has explained that choosing a metallic paint option would change the monthly amount by +/- £10 as stated to your dad and he has also offered some possible solutions around the parking sensor challenge. We hope the feedback and engagement has helped clear up any misunderstanding? Planet Leasing always endeavours to correct any reported client challenges as ultimate customer satisfaction is one of our main goals. The Planet Team

Colin

Verificato da Feefo

8 years ago

Ciò che Colin ha detto su Planet Leasing Ltd:

friendly helpful easy and cheap what more do you want :)

I was always worried about leasing and really did not understand what needed to be done or how it worked, so i made some phone calls, one of them was to planet leasing and i spoke with a chap called...

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Paul

Verificato da Feefo

8 years ago

Ciò che Paul ha detto su Planet Leasing Ltd:

First class service

Sam from Planet Leasing was extremely helpful right from our first initial enquiry. Sam and Kirstie made the whole process extremely smooth right up until delivery of the car. I will definitely...

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