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Plan Insurance Brokers Recensioni

https://www.planinsurance.co.uk

ECCEZIONALE

Servizio

4.9

163

177

valutazioni nell'ultimo anno

Visualizzazione di tutte le 6,761 recensioni

Cliente fidato

12 years ago

Jonathon was by far the most helpful rep out of all the company's I called.…

Jonathon was by far the most helpful rep out of all the company's I called. You were not the cheapest but got my business because of being so helpful.

Cliente fidato

12 years ago

When called over phone response was very good brillent.

Cliente fidato

12 years ago

Excellent customer service

Cliente fidato

12 years ago

They need to ask all questions, for example is tracker device fitted. Also confirm date…

They need to ask all questions, for example is tracker device fitted. Also confirm date of births for all drivers.

Cliente fidato

12 years ago

Most of the staff are very good but some are not ! The not so…

Most of the staff are very good but some are not ! The not so good would perhaps benefit from better training on working over the telephone.

Plan Insurance Brokers

12 years ago

Good morning, Thank you for your feedback and for renewing with us for another year. We always deal with any feedback instantly either positive or negative to reward or discipline those involved ensuring we meet our own standards and those expected by all our clients. Following your conversation with Harry regarding your feedback please accept our apologies and be assured that the relevant departments have been informed to review last year and deal with those concerned appropriately. We would also like to return the administration fee from your policy and your card will be credited with that within the next few days. Kind Regards Daniel Bryant Renewals Manager

Cliente fidato

12 years ago

I have to say that Plan Insurance have been in contact with me very quickly over a negative comment that I left. I should have made clear that my complaint was not over any dealings that occurred this year ( which were carried out in a professional and pleasant manner, well done ) but were a carry over from last years dealings. The prompt manner with which this is being addressed can only inspire confidence

Cliente fidato

12 years ago

Very friendly and will recommend

Cliente fidato

12 years ago

Excellent company, great communication and service.

Cliente fidato

12 years ago

Always a pleasure, to deal with, very Polite and professional staff, exactly what I would…

Always a pleasure, to deal with, very Polite and professional staff, exactly what I would expect.

Cliente fidato

12 years ago

all good thank you

Cliente fidato

12 years ago

top class service

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