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Plan Insurance Brokers Recensioni

https://www.planinsurance.co.uk

ECCEZIONALE

Servizio

4.8

169

189

valutazioni nell'ultimo anno

Visualizzazione di tutte le 6,820 recensioni

Cliente fidato

11 years ago

Very courteous.

Cliente fidato

11 years ago

A+

Cliente fidato

11 years ago

Very helpful on phone (Kieran) saved me money and really liked the fact there was…

Very helpful on phone (Kieran) saved me money and really liked the fact there was no charge for credit cards

Cliente fidato

11 years ago

I'm not sure of Abbie second name I must have had 5 follow up calls…

I'm not sure of Abbie second name I must have had 5 follow up calls from her to achive this figure I was ready to change insurance company's but she continued to follow up to achive keeping me with...

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Cliente fidato

11 years ago

HAVE NOT HAD ANY PROBLEMS BUT SHOULD BE ABLE TO UPDATE MID DIRECT

Cliente fidato

11 years ago

great customer service !!

Cliente fidato

11 years ago

Good

Cliente fidato

11 years ago

Poor service I'm not happy don't have right docs.

Plan Insurance Brokers

11 years ago

Following our conversation yesterday regarding your feedback and your public liability documents we confirm they were emailed to you and sent in the post on 11th September as agreed along with the cover note for your taxi insurance policy. I can see that you called our office and spoke with Kieran on 15th September as you called to say that you had not received your Public Liability certificate, he confirmed that this was included in the documents that were emailed to you and that you needed to scroll down to a later page. No further documents were sent to you at this stage, as Kieran had explained where the Public Liability certificate was located and your documents were already on their way to you in the post. However another set of documents have been posted to you this morning as it seems you have not received the originals. Although I have spoken to you this morning and offered to email you these documents again, you have confirmed that you received them on the 11th September, so you are in possession of them, and you will go through them to find your Public Liability certificate. You have also requested an invoice for the total amount due, and I can confirm this has been sent to you by first class post. In light of these conversations it is clear that we acted as requested and the documents were provided. Kind Regards Susie Wilson Customer Services Manager

Cliente fidato

11 years ago

good communication

Cliente fidato

11 years ago

Have just taken a policy with you. Broker was excellent and very informative.

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