I was given a price to renew witch i was happy with. Then on the day of renewing i was told it was more. Additional payment for legal cover and protected no claims. I was not told before renewing...
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James
Plan Insurance Brokers
1 year ago
We understand that you are frustrated. Insurance prices have risen across the market. As a broker we do our best to provide value. Having reviewed your case and listened to all calls we feel your comments are harsh. To assist our agent went out of his way to refer your case and secured an additional discount.
Our renewal invite letter dated 28/08/2024 does clearly display that legal cover is an additional product available for £27.00. During your call you refer to excess protection which is an additional £57.00. This fact is also outlined on your invite letter. You opted for both legal cover and excess protection last year. You did not previously opt for protected NCD and insurers do require additional premium for this cover.
Our clients and our reputation mean a great deal to us. We do hope that having clarified the circumstances that you will reconsider your opinion of our service and transparency.
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Cliente fidato
Verificato da Feefo
1 year ago
Great servy
Very efficient and friendly service
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MJ
Mr Jacobs
Verificato da Feefo
Milton Keynes
1 year ago
Ciò che Mr Jacobs ha detto su Plan Insurance Brokers:
Hassle free
Always a hassle free experience, and professional, excellent value for money. highly recommend plan insurance brokers.
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MD
Mr Davis
Verificato da Feefo
1 year ago
Ciò che Mr Davis ha detto su Plan Insurance Brokers:
Quick reply and covered all my needs
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Cliente fidato
Verificato da Feefo
1 year ago
plan insurance
it was a good phone service, however, somewhat slow at getting the renewal quote out to me.
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MP
Mr Poole
Verificato da Feefo
Felpham west sussex
1 year ago
Ciò che Mr Poole ha detto su Plan Insurance Brokers:
Ive used plan for over 10years and always happy with the service
Excellent service , very polite and wasy to talk to
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Cliente fidato
Verificato da Feefo
2 years ago
Believe me something special
Excellent service I didn't have seen somewhere else
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MM
Mr Mapungwana
Verificato da Feefo
West Yorkshire
2 years ago
Ciò che Mr Mapungwana ha detto su Plan Insurance Brokers:
Used them over 10 years they're the best I can recommend them in my sleep
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.