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Panasonic UK Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 2,092 recensioni

Ann Williams

Verificato da Feefo

GBR

2 months ago

Ciò che Ann Williams ha detto su Panasonic UK:

Efficient delivery.

A good offer, promptly despatched.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Ann, We are delighted to hear you had a positive experience. Thank you for your feedback. Kind regards, Panasonic UK

Alexander Bruce

Verificato da Feefo

GBR

2 months ago

Ciò che Alexander Bruce ha detto su Panasonic UK:

Great buds.

Excellent product. It fits perfectly without the additional earbuds. The sound is really impressive.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Alexander, We're delighted to hear you're enjoying the product and appreciate you taking the time to share your positive feedback. Kind regards, Panasonic UK

Mark Wright

Verificato da Feefo

GBR

3 months ago

Ciò che Mark Wright ha detto su Panasonic UK:

Incredible equipment, adequate service

Fantastic camera, had a bit of an issue with email contact but got things sorted with the helpful customer service team over the phone.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Mark, We're pleased to hear you're enjoying your camera, and we appreciate you bringing your experience to our attention. Kind regards, Panasonic UK

Cliente fidato

Verificato da Feefo

3 months ago

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello, Thank you for your feedback. Kind regards, Panasonic UK

SILVIU ILIOIU

Verificato da Feefo

GBR

3 months ago

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Silviu, We appreciate you taking the time to share your positive experience. Kind regards, Panasonic UK

Cliente fidato

Verificato da Feefo

3 months ago

Exciting disappointment

I bought the EAH-AZ100 earbuds, the reviews were amazing with some saying that they can be uncomfortable or fall out of ears but despite that I thought I’d give them a try, I saw on the website that...

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Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello, I am truly sorry to hear about the difficulties you've experienced with your recent purchase. I understand your disappointment, and I want to assure you that your feedback is important to us. Regrettably, we cannot accept hygiene product returns. This is a policy that applies to all customers equally. Please find attached the full article tangent with the topic: https://store.panasonic.co.uk/terms-and-conditions-of-sale. Please be advised that you agreed with the terms and conditions at the time of purchase. Additionally, I have highlighted the part that is directly concerning your situation: 8. RIGHT TO CANCEL AND RETURN PRODUCTS If you are a consumer, you have a legal right to cancel an order placed with us within 14 days of the date of delivery. Any orders placed are subject to your rights of cancellation pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please note that these cancellation rights do not apply in certain situations/contracts including but not limited to goods, such as personal care items, received sealed for health protection or hygiene reasons once unsealed, bespoke and customized goods, and sealed audio*, video and software products once unsealed Kind regards, Panasonic UK

Cliente fidato

3 months ago

There’s nothing in this section that tells me your product is uncomfortable and may fall out of my ears, making this particular product useless or unfit for their intended purpose.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello, I am truly sorry to hear about your experience with the earbuds. I understand your disappointment and I regret that the product did not meet your expectations. However, please be advised that, as we are referring to a pair of in-ear headphones, the experience naturally varies from one person to the other. Kind regards, Panasonic UK

Peter Raney

Verificato da Feefo

GBR

3 months ago

Ciò che Peter Raney ha detto su Panasonic UK:

Quality control ???

Not overly impressive. Supplied feedback re paint issue, including a photograph, not a peep put of them.

Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello Peter, I understand your disappointment. I am sorry to hear about the paint issue and that you have not received a response. Please be advised that, upon checking with the relevant team, we were not able to locate neither your feedback, nor the picture. Please make sure that the email address used to share your valued feedback with us is: Customer.complaints@eu.panasonic.com. Looking forward to your email so we can assist you in the fastest, smoothest and most efficient way possible. Kind regards, Panasonic UK

Peter Raney

3 months ago

The email address supplied is defective and does not lead anywhere.... Even less impressed.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Peter, I am sorry to hear that you have not received a response regarding the paint issue. Please feel more than welcomed to contact our customer support team by either using our contact phone number or by opening a chat on our website. We are looking forward to solve the situation in the shortest timeframe available. Kind regards, Panasonic UK

Steve Proud

Verificato da Feefo

GBR

3 months ago

Ciò che Steve Proud ha detto su Panasonic UK:

Prompt delivery, good product.

Prompt delivery, good notifications, excellent product.

Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello Steve, Thank you for your positive feedback! We are delighted to hear that you had a great experience with our service. Kind regards, Panasonic UK

Edwin Lightstone

Verificato da Feefo

GBR

3 months ago

Ciò che Edwin Lightstone ha detto su Panasonic UK:

Headphone return

The service was very good, tempered only by the restriction that they would not accept a return, because the packet had been opened. Specifically, a headphone set they claimed had been in skin...

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Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello Edwin, We appreciate you taking the time to share your feedback. We are pleased to hear that you found the service to be very good. Kind regards, Panasonic UK

Cliente fidato

Verificato da Feefo

3 months ago

Online order

Ordered and paid online, no problems. Nothing more to say.

Panasonic Customer Care UK

Panasonic UK

3 months ago

Hello, Thank you for your feedback. We are pleased to hear of your positive experience. Kind regards, Panasonic UK

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