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Panasonic UK Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 2,086 recensioni

Cliente fidato

Verificato da Feefo

1 month ago

Great produce - highly recommended

Delivery was to the time scale promised The web site was very easy to use The quality of the packaging was great The delivery person was very courteous The promise is superb, great quality and...

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Ali Reza Ghanbarinezhad

Verificato da Feefo

GBR

1 month ago

Ciò che Ali Reza Ghanbarinezhad ha detto su Panasonic UK:

Thank you very much.

Greetings and best wishes. Thank you very much for all your hard work and thank you very much for your help and we hope you always shine.

Cliente fidato

Verificato da Feefo

1 month ago

First class service

What was already planned as quick delivery, actually arrived a day sooner than promised ! Nice, courteous delivery driver too. Excellent service.

Cliente fidato

Verificato da Feefo

1 month ago

SCANDALOUS CUSTOMER CARE

I purchased Panasonic Items online, as advised by Panasonic, however my items never arrived, although it stated on the tracking it did, with a photo, which was not my house. I live in London with a...

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Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello, Thank you for sharing your experience with us, and we deeply regret the inconvenience and frustration this situation has caused. We understand how upsetting it must be to have your items delivered to the wrong address despite providing the correct details, and we sincerely apologize for any shortcomings in resolving this matter promptly. Please rest assured that we are committed to addressing this issue as quickly as possible. While we work closely with DHL to investigate and resolve the delivery error, we encourage you to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage for further assistance. Our team is here to help and will do everything possible to ensure a resolution. Thank you for your patience, and once again, we apologize for any inconvenience caused. Kind regards, Panasonic Customer Care UK

Cliente fidato

Verificato da Feefo

1 month ago

Poor AI Customer Service

Box arrived heavily damaged. Delivery drive refused to take it back even though we said we weren't accepting the delivery. Contacted customer services to arrange collection and exchange. Response...

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Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the issues you’ve experienced with your delivery and the frustration caused by our customer service responses. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused. We understand how important it is to resolve this matter promptly, and we want to assure you that we’ve taken action. We’ve emailed you today, 31st March, with the collection details for your damaged item. Please check your inbox for further instructions, and don’t hesitate to reach out if you have any questions or need additional assistance. Thank you for bringing this to our attention so we can work towards improving our service. Kind regards, Panasonic Customer Care UK

John Bell

Verificato da Feefo

GBR

1 month ago

Ciò che John Bell ha detto su Panasonic UK:

Good service

Email with all the info I requested was sent promptly to me. Many thanks.

John Massey

Verificato da Feefo

GBR

1 month ago

Ciò che John Massey ha detto su Panasonic UK:

Very friendly helpful staff.

Cliente fidato

Verificato da Feefo

1 month ago

new

I bought a new microwave, didn't need to contact service, its working as it should thanks.

Derek Sinclair

Verificato da Feefo

GBR

1 month ago

Ciò che Derek Sinclair ha detto su Panasonic UK:

Excellent service

1st class service as usual from Panasonic. It took less than 1 minute to speak to a person on the phone and a couple of minutes to sort things out satisfactory

Ian Lowe

Verificato da Feefo

GBR

1 month ago

Ciò che Ian Lowe ha detto su Panasonic UK:

Good product but rubbish support online.

Very quick to send out with delivery very quick. Instructions are somewhat limited - good idea to have qr codes to scan but unfortunately the web pages you arrive at are in Italian. Even when you...

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