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Panasonic UK Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 2,252 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Christian

Panasonic UK

1 year ago

Hello, Thank you for the wonderful five-star review. We appreciate you taking the time to share your feedback. Kind regards, Panasonic Customer Care UK

David

Verificato da Feefo

1 year ago

Ciò che David ha detto su Panasonic UK:

Great experience

Great customer service and good price

Christian

Panasonic UK

1 year ago

Hello David, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Cliente fidato

Verificato da Feefo

1 year ago

Happy with service and product

Was just as I expected it to be. Good price, delivery and product. Only issue was website when trying to register product for warranty which I hope won’t be an issue as I bought direct from Panasonic

Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello, Thank you for taking the time to leave a review. We're delighted to hear that the product met your expectations and that you were satisfied with the price and delivery. We understand your concern regarding the website and product registration. Not only that, but we appreciate you bringing this to our attention. Regarding the product registration, rest assured, you've nothing to worry about. The proof of purchase is just enough to demonstrate the ownership of the Panasonic Warranty. For further details required, feel free to contact our Panasonic Support. Kind regards, Panasonic Customer Care UK Panasonic UK

Mrs H.

Verificato da Feefo

Cambridgeshire

1 year ago

Ciò che Mrs H. ha detto su Panasonic UK:

Great service. Fast delivery.

Super fast delivery. Packaged well. Item exactly as described. Reasonably priced. Will make an excellent gift. Would highly recommend this company.

Christian

Panasonic UK

1 year ago

Hello Annette, Fantastic! Thank you for your wonderful five-star review. We're thrilled to hear you were pleased with the speed of delivery, the packaging, and that the item met your expectations. It's also great to know you found it reasonably priced and think it will make an excellent gift. We appreciate your kind words. Kind regards, Panasonic Customer Care UK

Cliente fidato

Verificato da Feefo

1 year ago

A Great Internet Radio

Purchase on line was easy with the radio arriving in a very timely manner. A follow up email enquired to see if the radio was performing well and if there were issues with the power supply. I had no...

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Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to share your positive experience with us. We're delighted to hear that your online purchase was smooth and that the radio arrived promptly. We appreciate your feedback. Panasonic Customer Care UK

MARTIN BURKE

Verificato da Feefo

Poynton

1 year ago

Ciò che MARTIN BURKE ha detto su Panasonic UK:

Disappointment

Service is a word that Panasonic know nothing about. I have never known a company to be so unhelpful and distrusting of a customer. In addition they are very reluctant to offer refunds on faulty...

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Nicki

Panasonic UK

1 year ago

Thank you for taking the time to leave your comments Martin. I am sorry to hear that was your experience, it is certainly not the level of service which we aspire to and will review our processes accordingly. i can see that the refund was initiated on the 15th May by your card provider and you should have received the funds within a week of that. I would recommend contacting your card provider if you are still waiting for them to show on your account. Kind regards Nicki ECommerce Manager

Kenna

Verificato da Feefo

West Sussex

1 year ago

Ciò che Kenna ha detto su Panasonic UK:

Quality Electrical Products

It all went very smoothly. Easy to order.

Christian

Panasonic UK

1 year ago

Hello Kenna, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Pete

Verificato da Feefo

Wallasey

1 year ago

Ciò che Pete ha detto su Panasonic UK:

Excellent

Christian

Panasonic UK

1 year ago

Hi Pete, Thank you for the five-star rating! We're thrilled to hear you had a positive experience. We appreciate your feedback. Kind regards, Panasonic Customer Care UK

Cliente fidato

Verificato da Feefo

1 year ago

Panasonic.com

Straight forward order from internet, bought replacement foil for my shaver, found item I needed easily and straightforward payment and delivery options.

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to leave feedback about your recent experience ordering a replacement foil for your shaver on our website. We're glad to hear that you found the process straightforward and convenient. We appreciate you sharing your experience. Kind regards, Panasonic Customer Care UK

Cliente fidato

Verificato da Feefo

1 year ago

Great deals but that where it ends…

Offers are excellent but if you need to cancel your order for any reason then be warned. I cancelled my order via WhatsApp chat , only hours after ordering. Customer service rep even told me that it...

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Nicki

Panasonic UK

1 year ago

Thank you for taking the time to leave your reply. Please accept my apologies for any inconvenience caused, I have provided this feedback to the relevant team. On a more positive note, I can confirm that the order which you placed this morning and then asked to cancel has been cancelled and your account refunded in full. Kind regards Nicki ECommerce Manager

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