Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Oxbury Bank Plc Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/oxbury-bank-plc | Feefo

Cliente fidato

4 years ago

Data di acquisto: 05/02/2021

Everything is mobile phone linked. I get a message which I cannot open having logged in on my phone. I have to log in on the website then the phone just to read a message. Silly system.

Aimee

Oxbury Bank Plc

4 years ago

Thank you for your review, your feedback is greatly appreciated and enables us to continue improving our services. Many thanks, The Oxbury Savings Team

0

Cliente fidato

4 years ago

Data di acquisto: 18/02/2021

SIMPLE 👍 👍

Aimee

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

0

Cliente fidato

4 years ago

Data di acquisto: 15/02/2021

Very pleased

From application to investment the procedure was straightforward and customer services were very helpful when help was required

Aimee

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

0

MP

MRS Elizabeth Pacey

4 years ago

Data di acquisto: 18/02/2021

Ciò che MRS Elizabeth Pacey ha detto su Oxbury Bank Plc:

Know your clients better

You suddenly insisted that online access to view accounts could only be by app. Why should everyone have a smartphone or one that isn't already full with apps? And you can't download the app if you...

Aimee

Oxbury Bank Plc

4 years ago

Dear Mrs Pacey,We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. Thank you for speaking to our team today, we have taken your feedback onboard and we have since made improvements to our website. As discussed, if you have any queries about your Oxbury account then please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in any way they can.Many thanks,The Oxbury Savings Team

Recensioni del prodotto

0

MH

MR Paul Heward

4 years ago

Data di acquisto: 18/02/2021

Ciò che MR Paul Heward ha detto su Oxbury Bank Plc:

Perfection in online banking

You are the premier example of how to run a new online banking operation. Everything is fast and easy to understand. I can't really ask for more.

Aimee

Oxbury Bank Plc

4 years ago

Dear Mr Heward, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 10/02/2021

Excellent service!

Excellent communication and very helpful staff. My questions were answered promptly and I was soon able to access my account online. I'll look forward to having further dealings with Oxbury.

Aimee

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 06/02/2021

Does what it says on the tin.

Easy to contact and the bank delivers what it advertises.

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

0

Cliente fidato

4 years ago

Data di acquisto: 12/02/2021

Once invested easy to see.your account

It was difficult to get the money out of my bank but Oxbury helped me whenever I telephoned. I was apprehensive about the finger I D but it works very well

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 12/02/2021

New and zesty

Attractive interest rates. excellent communications. Found on line banking registrations impossible !

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 17/02/2021

Painful having to have a mobile app to login instead of just using internet access via laptop especially for printing docs

Lewis

Oxbury Bank Plc

4 years ago

Thank you very much for your feedback. We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We understand that having to use both the app and the website for your online banking can be frustrating however, this is to ensure that your account is safe and secure. If you have any queries about your Oxbury account then please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team

Recensioni del prodotto

0

Oxbury Bank Plc Recensioni

Your experience USING Oxbury BankAltre recensioni di questo prodotto (3,473)Visualizza il sito web del prodottotry talking to customers before you make any further daft changes

Your experience USING Oxbury BankAltre recensioni di questo prodotto (3,473)Visualizza il sito web del prodottoSaving Bonds have a very competitive rates of interest. Easy to set up and get to grips with.

Your experience USING Oxbury BankAltre recensioni di questo prodotto (3,473)Visualizza il sito web del prodottoI was pleased to find a savings account with a higher interest return than many others on offer.

Your experience USING Oxbury BankAltre recensioni di questo prodotto (3,473)Visualizza il sito web del prodottoAs previously stated excellent

Your experience USING Oxbury BankAltre recensioni di questo prodotto (3,473)Visualizza il sito web del prodottoEffective communication re confirmation of investments.

Your experience USING Oxbury BankAltre recensioni di questo prodotto (3,473)Visualizza il sito web del prodottofeel its unnecessarily complicated having to use 2 devices to utilise services

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?