Merchant Logo

Oxbury Bank Plc Recensioni

Valutato
Eccezionale
Servizio
4.8
/5
Prodotto
4.7
/5

5

4

3

2

1

1,793

289

40

7

26

2,155

valutazioni nell'ultimo anno

Visualizzazione di tutte le 5,336 recensioni
MF
MR Stephen Forsyth
4 years ago
Data di acquisto: 08/05/2021
Ciò che MR Stephen Forsyth ha detto su Oxbury Bank Plc:
Good efficient service
Merchant Logo
Olivia
Oxbury Bank Plc
4 years ago
Dear Mr Forsyth, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
MM
MRS Marcia Melton
4 years ago
Data di acquisto: 05/05/2021
Ciò che MRS Marcia Melton ha detto su Oxbury Bank Plc:
worrying.
Since I couldn't see how to do it myself, I asked the chatbot (Aimee) how to update my linked account. She said she could do that for me. So i gave her the details. BUT now, the account is no longer...

Leggi tutto
Merchant Logo
Aimee
Oxbury Bank Plc
4 years ago
Dear Mrs Melton, thank you for your review, your feedback is greatly appreciated and enables us to continue improving our services. We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first. As per our telephone conversation, we are glad that we were able to get you logged into your account again. If you need any help going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team
MM
MRS Marcia Melton
4 years ago
The issues have been resolved promptly.
Recensioni del prodotto

0
Condividi
Cliente fidato
4 years ago
Data di acquisto: 06/05/2021
Good App!
The account I chose was recommended by a comparison web site. The application process was quick and easy and I very much like the App.
Merchant Logo
Lewis
Oxbury Bank Plc
4 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
MB
MR Malcolm Burton
4 years ago
Data di acquisto: 05/05/2021
Ciò che MR Malcolm Burton ha detto su Oxbury Bank Plc:
The security involving a mobile phone & tablet did not work for me.. The finger print on the mobile is too sensitive & does t work. Manager to get thro on tablet to transfer money but since then...

Leggi tutto
Merchant Logo
Aimee
Oxbury Bank Plc
4 years ago
Dear Mr Burton, we are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first.I am glad we were able to speak to you and that you are happy to service your account by email, phone and webchat.If you need anything going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
Cliente fidato
4 years ago
Data di acquisto: 05/05/2021
Great experience. Simple, smooth and straight forward.
Very smooth process to open an account, good website with clear information and navigation.
Merchant Logo
Olivia
Oxbury Bank Plc
4 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
MD
MR Robin Davis
London
4 years ago
Data di acquisto: 05/05/2021
Ciò che MR Robin Davis ha detto su Oxbury Bank Plc:
Good Communications
In these days of online scams, it is always worrying when setting up accounts. However, the communications were good and timely.
Merchant Logo
Olivia
Oxbury Bank Plc
4 years ago
Dear Mr Davis, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
MW
MR Andrew Weller
4 years ago
Data di acquisto: 05/05/2021
Ciò che MR Andrew Weller ha detto su Oxbury Bank Plc:
Does what it says on the tin
Merchant Logo
Olivia
Oxbury Bank Plc
4 years ago
Dear Mr Weller, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Condividi
Cliente fidato
4 years ago
Data di acquisto: 05/05/2021
Thumbs up
Clear, simple process, very good follow up
Merchant Logo
Olivia
Oxbury Bank Plc
4 years ago
Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
MP
MRS Jennifer Place
4 years ago
Data di acquisto: 04/05/2021
Ciò che MRS Jennifer Place ha detto su Oxbury Bank Plc:
Easy to follow registering and opening an account
It was easy to register and straight forward to open an account. The security was good too.
Merchant Logo
Olivia
Oxbury Bank Plc
4 years ago
Dear Mrs Place, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Recensioni del prodotto

0
Condividi
Cliente fidato
4 years ago
Data di acquisto: 06/02/2021
Useless service— doesn't deserve even one star!
I have tried unsuccessfully to log into my account. I sent a request for help on 8 April, and repeated the request on 5 May. I have still received no reply of any kind—not even an acknowledgement.
Merchant Logo
Aimee
Oxbury Bank Plc
4 years ago
Thank you for your review, your feedback is greatly appreciated and enables us to continue improving our services.We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first. As per our telephone conversation, we are glad that we were able to get you logged into your account again. If you need any help going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team
Cliente fidato
4 years ago
I gladly withdraw my negative comments: some emails went astray. When I got through, the bank5could not have been more helpful.
Recensioni del prodotto

0
Condividi
Informazioni su Oxbury Bank Plc
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector. Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen. For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Leggi tutto
One City Place, Queens Road, Chester, Cheshire, CH1 3BQ, United Kingdom
Award

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Perché fidarsi delle recensioni di Feefo?

Informazioni su Oxbury Bank Plc
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector. Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen. For most banks, farming is only a small part of their business. At Oxbury, it is what we do.