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Oxbridge Recensioni

https://oxbridgehomelearning.uk/
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Trusted Customer
6 years ago
Data di acquisto: 27/08/2018
Ciò che Trusted Customer ha detto su Oxbridge:
Excellent home learning
I was really pleased with my home learning course which I have just recently completed. My tutor was excellent when ever I needed advise she got back to me very quickly. Yes I would recommend them.
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Cliente fidato
6 years ago
Data di acquisto: 08/05/2018
Well organised, super responsive, great learning materials
The course is really well organised and clear to follow, and Oxbridge are super responsive, whether it's my tutor or for general questions. I haven't completed the course yet as I've had to put it on...

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Cliente fidato
6 years ago
Data di acquisto: 24/09/2018
English function skills
Horrible support. Did not get the help I needed.
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Matt
Oxbridge
6 years ago
Thank you for providing feedback; your review has concerned us and we would like to investigate this particular case because we are concerned that you didn’t receive the support you felt necessary. We have a 100% pass rate on our Functional Skills courses for both Maths and English. So, we're surprised and sorry that you felt unsupported. However, we can see by looking into your student account that there have been 59 emails between you and your tutor. It would be helpful for us to know in what way you felt like you didn't not get the help you needed, so that we can ensure this does not happen again.

We'd just like to make clear that this course is fully comprehensive and includes everything required to complete the learning to pass the course successfully, however the exam must be paid for and this is explained clearly on our website and upon enrolling. Additional materials, such as course replacements or special requests, are chargeable. The only payment we can see you have made to us is for the exam.

We hope we can help you achieve your goals in the future and wish you all the best.
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Trusted Customer
6 years ago
Data di acquisto: 23/01/2018
Ciò che Trusted Customer ha detto su Oxbridge:
The course material was good and the tutor was great, always responding quickly to questions and making submitted work in a day or two. When I needed to take a break from the course, they took the...

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Cliente fidato
6 years ago
Data di acquisto: 25/09/2018
Brilliant
My tutor was really helpful and quick with marking my work, made my learning experience enjoyable and stress free
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Trusted Customer
6 years ago
Data di acquisto: 11/04/2018
Ciò che Trusted Customer ha detto su Oxbridge:
Excellent service
My experience with Oxbridge home learning so far has been good. I am able to complete my assignments on time at my own pace, having tutor support at hand as enabled me to speak to them when I have...

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Trusted Customer
6 years ago
Data di acquisto: 22/09/2018
Ciò che Trusted Customer ha detto su Oxbridge:
Very disappointing
Very disappointed, no support. Did not even start the course
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Matt
Oxbridge
6 years ago
Thank you for taking the time to provide feedback, Ruth. We are very disappointed that you feel like this and can assure you we would like to do everything possible to turn this around for you.

We've looked into your student account and can see the course you have enrolled upon. Practical experience is clearly explained as a course requirement both on the website before enrolment and in the course pack when it arrives under the study hours and assessment section. It is widely accepted that on this type of course, a practical element is required, especially at this level. This is to ensure that you have all the training necessary to go forward successfully with your qualification upon completion.

Had you of started your course and spoken with your tutor, they would have helped you every step of the way. We can see that several emails have been sent to you, however the only response we've had was in regards to an NUS student card application. To ease your worries, Oxbridge offer a cooling-off period whereby you are able to return the course if you still wish to end your student enrolment. Please get in touch with our student support as soon as possible to find out if you are still eligible. However, should you change your mind, we would relish the opportunity to support you in achieving your goals and dreams. All the best for the future, Ruth.
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Trusted Customer
6 years ago
Data di acquisto: 29/01/2018
Ciò che Trusted Customer ha detto su Oxbridge:
Very helpful and totally outstanding
I would recommend Oxbridge home learning to anyone. I go on a few teaching assistant pages on facebook and have recommended.
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Trusted Customer
Pontefract
6 years ago
Data di acquisto: 10/09/2018
Ciò che Trusted Customer ha detto su Oxbridge:
Would reccommend
The help I have received being a new student is great, all questions answered or pointed in the direction of someone who can help and issue always resolved
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Cliente fidato
6 years ago
Data di acquisto: 17/11/2017
Heard nothing from tutor! No encouragement no contact! Took money for course and that was all I heard from them! £795 later and no qualification.
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Matt
Oxbridge
6 years ago
Hi, thank you for your feedback. At Oxbridge, we want all of our students to be happy with the service they receive and we apologise that you feel we have fallen short.

It's important to us that we investigate where things went wrong, and so we need to look into your student account to find out. We can see that since your enrolment, there have been many emails between you and your tutor, who contacted you regularly to support you.

The reason you've heard nothing from us since, is that none of our emails were replied to and no work was submitted. As all of our courses are 1 year long (as per our website and T&Cs), after 12 months your course finished and we stopped contacting you. If you would like to complete your course, we can arrange for an extensions to be made.

We would like to offer you this opportunity to start again, complete your course and go on to achieve your dreams. We want everyone to succeed and will do our very best to ensure we support you every step of the way. Please do get in contact with our student support team to discuss an extension if you wish.
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Informazioni su Oxbridge
Oxbridge empowers its learners to gain real-world qualifications through ultra-personalised distance learning experiences, that allow them to study anywhere, anyhow, anytime.  Oxbridge strip away the limits to learning by empowering a community of free-spirited learners to get qualified, accomplish personal goals and attain their dream lifestyles.  To achieve this, we deliver all the tools necessary to succeed, such as; award winning learning materials, unlimited tutor support and bags of long-term human encouragement.  The results? Confident and capable graduates with the world at their feet.
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Informazioni su Oxbridge
Oxbridge empowers its learners to gain real-world qualifications through ultra-personalised distance learning experiences, that allow them to study anywhere, anyhow, anytime.  Oxbridge strip away the limits to learning by empowering a community of free-spirited learners to get qualified, accomplish personal goals and attain their dream lifestyles.  To achieve this, we deliver all the tools necessary to succeed, such as; award winning learning materials, unlimited tutor support and bags of long-term human encouragement.  The results? Confident and capable graduates with the world at their feet.