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Össur Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/ossur | Feefo

Visualizzazione di tutte le 2,665 recensioni

Trusted Customer

Wigan

9 years ago

Data di acquisto: 11/07/2015

Ciò che Trusted Customer ha detto su Össur:

Spare inlays

Excellent

Michael

Össur

9 years ago

Hello

Thank you for your positive feedback, I am sorry you feel the Foot-Up for drop foot is a bit expensive, we work very hard in research and development, looking for ways to constantly improve the products for our customers. We try to absorb these costs by offering free shipping, if you would like to discuss this further please contact customer care at ukinfo@ossur.com.

It is always great to hear back from our customers about our products and the improvements they are having on our customers lives and it is great to hear that your husband is able to walk using the Foot-Up, thank you for sharing this with us.

We look forward to hearing from you again in the future.

Many Thanks

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 13/06/2015

Good product - resolved delivery issues

Had trouble with the delivery but couldn't fault the resolution

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, it is great to hear the problem with delivery was resolved and that your daughter is getting the support she needs from the BioSkin® QLok™ Patella Support. We look forward to hearing from you again in the future. Many Thanks

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 25/05/2015

Bioskin thigh support

Very helpful staff who took the trouble to think about my particular problem to offer me the best product available. I was able to return an item that was too small without any difficulty.

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, it is great to hear you received the help you needed from our Customer Care team, both with your product selection and our return process. We now see you have received a perfect fitting item, if we can help any further please get in touch and we will be happy to help. Many Thanks

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 12/04/2015

Feedback

Excellent service.

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, it is wonderful to hear you had an excellent service experience. We are sorry to hear you find the Velcro on the Neoprene Wrist Support with Thumb Spica not wonderful. If you would like to exchange this or discuss this further please contact ukinfo@ossur.com quoting Feefo and a member of the team will discuss this with you. We look forward to hearing from you again in the future. Many Thanks

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 23/01/2015

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 29/01/2015

My fault, wrong item

As above. Sending back & refund painless

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, we are sorry to hear the Exoform® Wrist Support was not suitable for you. If you would like to discuss alternatives, please email ukinfo@ossur.com and a member of Customer Care will be happy to help. We look forward to hearing from you again. Many Thanks

Trusted Customer

Swansea

9 years ago

Data di acquisto: 19/03/2015

Ciò che Trusted Customer ha detto su Össur:

spare parts

Easy to order and will order again when necessary

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, we are always happy to hear comments about our service and products. It is great to hear you found the Unloader One® Strap Kit easy to assemble with the colour coding system. We look forward to hearing from you again in the future. Many Thanks

Recensioni del prodotto

Trusted Customer

Leicester

9 years ago

Data di acquisto: 08/06/2015

Ciò che Trusted Customer ha detto su Össur:

foot-up splint

Very Efficient.

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, I am sorry to hear you have had an issue with the sizing the Foot-Up® for Drop Foot. We do have this available in a larger size and this is available on our webshop along with a sizing guide for where to measure on the ankle. If you would like some help with sizing or to discuss this further please contact ukinfo@ossur.com quoting Feefo and Customer Care will be happy to help. We look forward to hearing from you again in the future. Many Thanks

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 30/07/2015

Pleasant no problem ordewring experience

Michael

Össur

9 years ago

Hello Thank you for your positive feedback. We look forward to hearing from you again in the future. Many Thanks

Recensioni del prodotto

Cliente fidato

9 years ago

Data di acquisto: 29/07/2015

Service was first class ....I ordered the size recommended but found it too big so…

Service was first class ....I ordered the size recommended but found it too big so contacted the warehouse with regards to exchanging the product and was really impressed with the speed of service...

Michael

Össur

9 years ago

Hello Thank you for your positive feedback, it always very nice to hear comments from our customers about our Customer Care team and the service experience, I will be sure to pass on your comments. If you would like to discuss alternatives please contact ukinfo@ossur.com quoting Feefo and we will be happy to help. We look forward to hearing from you again in the future. Many Thanks

Recensioni del prodotto

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Informazioni su Össur

The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.

08450 064 040

Unit No. 1, S:Park, Hamilton Road, Stockport, Greater Manchester, SK1 2AE, United Kingdom

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Össur Recensioni

Foot-Up® Spare Inlay for Drop FootAltre recensioni di questo prodotto (16)Visualizza il sito web del prodottoMy husband cannot walk with out these, but they are a bit expensive

BioSkin® QLok™ Patella SupportAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoI got this support for my daughter and it seems to be helping her.

BioSkin® Thigh Skin Thigh SupportAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoThe thigh support comes up quite small but after a telephone call I was able to exchange it for one that fits perfectly. The product offers excellent support without rolling or falling down.

Neoprene Wrist Support with Thumb SpicaAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoVelcro fastening is not wonderful.

BioSkin® Standard Knee Support with StrapsAltre recensioni di questo prodotto (4)Visualizza il sito web del prodotto

Unloader One® Strap KitAltre recensioni di questo prodotto (7)Visualizza il sito web del prodottoAll parts easy to assemble as they are colour coded

Foot-Up® for Drop FootAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoThe size large only just fits around my ankle. To have it a bit bigger would be great.

Form Fit® Ankle SupportAltre recensioni di questo prodotto (1)Visualizza il sito web del prodotto

BioSkin® DP2 ****-Up Wrist SupportAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoNot too sure if it's a bit too much support for what I need but you have the option to remove either or both of the metal supports .

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