Delighted by the contacts I had with personnel. They ensured the ring arrived quickly and…
Delighted by the contacts I had with personnel. They ensured the ring arrived quickly and were most helpful in their contacts and their follow up. Excellent customer service..Thankyou
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Cliente fidato
Verificato da Feefo
11 years ago
Excellent service and items! Love the rings
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Cliente fidato
Verificato da Feefo
11 years ago
Excellent customer service, just hated having to wait so long for my ring! It would…
Excellent customer service, just hated having to wait so long for my ring! It would also have been helpful to be able to visit a shop and try some on, so I knew exactly what I would be getting and...
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Orla James
Orla James
11 years ago
Thanks for your other comments as well as it is always good to hear where we can improve. We don't have a shop as this is how we keep our prices so competitive, but we do offer a sample service where you can order examples of the rings you like to try on in your own home.
We are looking at our communication process to make sure we keep customers updated on the progress of their rings. Each ring is made to order, so we do try and allow around 4 weeks for diamond set bands in particular to give us time to create the ring to our high standards. We will of course always try and work to an earlier date if requested.
Thanks again for choosing to buy your ring with us.
Rachel
Orla James Team
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Cliente fidato
Verificato da Feefo
11 years ago
Excellent service kept updated every step of the way
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Cliente fidato
Verificato da Feefo
11 years ago
Orla James offer a great service. I had a few questions before I placed my…
Orla James offer a great service. I had a few questions before I placed my order and they were very helpful.
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Cliente fidato
Verificato da Feefo
11 years ago
Fantastic personal customer service, would highly recommend this website.
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Cliente fidato
Verificato da Feefo
12 years ago
Excellent customer service.
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Cliente fidato
Verificato da Feefo
12 years ago
Went above and beyond
Went above and beyond to make the perfect wedding ring, including a…
Went above and beyond
Went above and beyond to make the perfect wedding ring, including a tricky Hebrew inscription and a card sent early to ensure something arrived on our anniversary. Really...
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Cliente fidato
Verificato da Feefo
12 years ago
The service was prompt and as ordered. One small problem was the return envelopes had…
The service was prompt and as ordered. One small problem was the return envelopes had British stamps, which aren't valid here in Ireland. Otherwise, we are very happy with what we got.
Welcome to Orla James, a UK based online wedding jewellery boutique here to help you find the perfect wedding rings and jewellery to symbolise your love for and marriage to your partner.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Welcome to Orla James, a UK based online wedding jewellery boutique here to help you find the perfect wedding rings and jewellery to symbolise your love for and marriage to your partner.
