Orla James Recensioni

Thank you for taking the time to leave your review Helen. We're sorry that you've had a negative experience with us & can understand why you say you're not impressed. The delivery dates given on our website are an accurate estimate, but we always try our utmost to accommodate requests to despatch orders earlier than this date. Although we did so with your order, the ring didn't fit you & so you had no ring for your wedding, which is very disappointing. Our ring sizes are UK industry standard, but may sometimes need a tweak to fit nicely, which is one of the reasons we offer free re-sizing. In this instance this wasn't something you wanted to do and so a full, no quibble, refund was given. I apologise again for the inconvenience this has caused you. Thank you for taking the time to share your feedback with us though - we take all reviews seriously and will use yours in our continuous efforts to improve.

Thank you for taking the time to leave your comments Andrew. Its great to hear how helpful our sample rings were in making your wedding ring choice!

Thank you so much for the 5-Star review. We're happy that you're happy, and we're looking forward to your next visit to https://www.orlajames.co.uk/

Many thanks for the 5-star rating - we really appreciate it. Fin & the team are always happy to help with any queries you have. Don't forget we also offer free cleaning and polishing on all rings purchased from us!

Thank you so much for taking the time to leave a 5-star rating. We really appreciate your continued business. Please let us know if we can be of any assistance in the future.

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us

Great to hear - we offer free ring resizing on all rings purchased from us, so you can be sure your ring will fit like a glove! Thank you for the 5 star review

We really appreciate you giving us a 5 star review. The sample rings work really well to give you an idea of the rings you'd like to purchase, especially when you can't get into our store. Thank you for your purchase, and if we can be of any help in the future please do let us know.