Online Pound Store Recensioni

Hi, Thank you for bringing this to our attention. We are so sorry for what has happened with your order and have just emailed you directly to get this sorted out for you right away. Best wishes, The Online Pound Store Team

Thank you for the 4-star review and for your kind words about how easy it is to order with us! We're glad you were able to take advantage of our free delivery on orders over £50. However, we are incredibly sorry to hear that the courier ignored your specific delivery instructions and left the parcel on Friday. We completely understand your worry; no one wants to feel anxious about a package potentially being stolen while they are out. Your instructions should have been followed. Since we have your order details on file, we have gone ahead and formally logged a complaint with the courier regarding this specific delivery. We want to ensure this is addressed directly with the local depot so it doesn't happen again. Thank you for helping us keep our delivery partners accountable, and we look forward to making your next delivery seamless! Best wishes, The Online Pound Store Team