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Online Carpets Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 49,140 recensioni

Peter Mason

Verificato da Feefo

GBR

2 months ago

Ciò che Peter Mason ha detto su Online Carpets:

Flooring

BRILLIANT

Tracey

Verificato da Feefo

GBR

2 months ago

Ciò che Tracey ha detto su Online Carpets:

Online carpets very poor quality and service

Customer services initially agreed that the colour variations was too severe and the planks looked as if they were from different batches..they messed us about for several weeks and initially asking...

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Customer Services

Online Carpets

2 months ago

Good morning, Thank you for taking the time to leave feedback following your order experience. We are sorry to hear that the product did not fully meet your expectations. Laminate flooring is manufactured in batches, and as a result, there can be slight colour variations between boards and packs. The natural wood-effect grain pattern can also vary from board to board, which is an intentional part of the design to create a more authentic and realistic appearance. During installation, boards should be mixed from multiple packs to help achieve an even and balanced finish across the floor. To ensure fairness and consistency, we investigate each case individually and assess it on its own merits. While we appreciate that this matter took a little longer to resolve, this was necessary to allow us to complete a full review and reach what we believed to be the fairest outcome. As the partial refund offered was accepted, we considered the matter resolved. However, we are sorry to hear that you remain dissatisfied and appreciate you taking the time to share your feedback. Kind regards, Jenny Online Carpets

Cliente fidato

Verificato da Feefo

2 months ago

Great company - affordable options

Really easy to use. Regular text updates on delivery and arrived on time. Really pleased

James B

Verificato da Feefo

2 months ago

Ciò che James B ha detto su Online Carpets:

Looks good, fast enough delivery

Flooring looks amazing. They can’t give you a delivery day until the day before

Cliente fidato

Verificato da Feefo

2 months ago

Great price and service

Swift delivery

Cliente fidato

Verificato da Feefo

2 months ago

Fantastic service

Superb customer service, very accommodating and helpful with delivery schedule, great company

Joanne Williams

Verificato da Feefo

GBR

2 months ago

Ciò che Joanne Williams ha detto su Online Carpets:

So happy with my carpets

Great company I had no issues..easy to purchase through the web site. Quick delivery and reasonable prices

Cliente fidato

Verificato da Feefo

2 months ago

Highly recommend

Brilliant service and quality products

Lynn Clarke

Verificato da Feefo

GBR

2 months ago

Ciò che Lynn Clarke ha detto su Online Carpets:

Disappointed

Ordering online, price and delivery all excellent but I ordered a “ navy” carpet, the sample was perfect but the carpet when arrived was a mid Bluey green. Probably would not use online carpets if I...

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Cliente fidato

Verificato da Feefo

2 months ago

Excellent

Excellent courteous delivery guys. Respectful of property, good job!

Non hai ricevuto un invito a scrivere una recensione?

Great website where you can put your sizes in,very competitive price

Excellent price for a web back carpet ,I'll be ordering more for livingroom

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