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Oliver's Travels Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/olivers-travels | Feefo

Visualizzazione di tutte le 2,725 recensioni

Ali

13 days ago

Data di acquisto: 06/12/2024

Ciò che Ali ha detto su Oliver's Travels:

Oliver's Travels were a delight to deal with. The team were incredibly helpful and fast to respond to any queries. Totally seamless.

Recensioni del prodotto

Aaron

15 days ago

Data di acquisto: 18/05/2024

Ciò che Aaron ha detto su Oliver's Travels:

Great customer service

Recensioni del prodotto

Customer Services

Oliver's Travels

14 days ago

Hi Aaron, Thank you so much for your wonderful review! We’re delighted to hear that you found the villa comfortable, beautifully maintained, and thoughtfully equipped to help you relax and enjoy your stay. It’s great to know the little details made a difference. We truly appreciate your kind words and hope to welcome you back again soon! Best wishes, Oliver's Travels

Anne

18 days ago

Data di acquisto: 05/09/2024

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Excellence in Travel and Personal Service

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Ciò che Anne ha detto su Oliver's Travels:

Excellence in Travel and Personal Service

I recommend this professional service, easy website, lots of properties, great staff, responsive to questions and a great experience.

Recensioni del prodotto

Customer Services

Oliver's Travels

14 days ago

Hi Anne, Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear you had a great experience with our team. We’re sorry to hear about the lack of mosquito screens, especially with your allergy, and we understand how important that is for a comfortable stay. We also appreciate your note about the lower level feeling a bit damp. We’ll pass that along so it can be better addressed in future preparations. Your feedback is incredibly valuable, and we hope to welcome you back again soon for an even better stay! Best wishes, Oliver's Travels

Annette

18 days ago

Data di acquisto: 02/01/2025

Ciò che Annette ha detto su Oliver's Travels:

Villa in lovely location for great family holiday

Booking and queues dealt with professionally , disappointed with concierge , services requested didn’t materialise.

Customer Services

Oliver's Travels

14 days ago

Hi Annette, Thank you for your feedback. We're very glad to hear you enjoyed the villa's lovely location and that the booking process was handled professionally. We're truly sorry to hear that the concierge services didn’t meet your expectations and that the additional services you requested weren’t delivered. Unfortunately, in this instance, the local supplier was unable to provide the extra service for this property, and we sincerely apologize for the inconvenience caused. Your comments are important to us, and we’ll continue working to improve the experience for all our guests. Best wishes, Oliver's Travels

Recensioni del prodotto

Customer Services

Oliver's Travels

14 days ago

Hi Annette, Thank you so much for your detailed feedback and for taking the time to leave a review. We're really pleased to hear that you enjoyed the villa, its spacious layout, and the pool—great to know it was a hit with the family! We completely understand your points and truly appreciate your suggestions. We also appreciate you flagging the issue. That’s certainly not the standard we aim for, and we’ll follow up with the property owner to ensure this is addressed. Thank you again for your helpful insights. We're glad you still had a positive stay overall, and we hope to welcome you back with those small tweaks in place to make it a full five-star experience! Best wishes, Oliver's Travels

Cliente fidato

18 days ago

Data di acquisto: 09/10/2024

Overall it was good. Only issue we had was that the house name had not been updated on the Olivers Travels website which caused some confusion as how signage has the new name “Float House” on it.

Recensioni del prodotto

Customer Services

Oliver's Travels

18 days ago

Hi! Thank you for your feedback, we’re glad to hear you had a good overall experience. Regarding the house name, we completely understand how that might have caused some initial confusion. In some cases, owners request a name change for privacy or security reasons. We include this in the arrival information, specifically in the directions section, to help guests navigate more easily. We appreciate you bringing this to our attention and hope the rest of your stay was smooth and enjoyable. We’d love to welcome you again in the future! Best wishes, Oliver's Travels

Paul

Ottawa Canada

19 days ago

Data di acquisto: 12/09/2024

Ciò che Paul ha detto su Oliver's Travels:

Excellent Customer Service

Great product offering, competitive pricing, excellent customer service.

Recensioni del prodotto

Customer Services

Oliver's Travels

18 days ago

Hi Paul, Thank you for your thoughtful review! We're delighted to hear that you enjoyed the villa. We also value your note about the appliances, your feedback helps us continue to improve the experience for future guests. We will pass your feedback to the property owner. We're glad you had a great stay overall, and we hope to welcome you back again soon! Best wishes, Oliver's Travels

Cliente fidato

19 days ago

Data di acquisto: 05/01/2025

More expensive than other providers

The onsite email address, which you are asked to use once you have issues when you are away, doesn’t seem to be monitored frequently enough. We were asked to pay the Greek environmental tax in cash,...

Customer Services

Oliver's Travels

19 days ago

Hi! Thank you for your feedback. We’d like to reassure you that our team regularly monitors the on-site inbox and aims to respond as promptly as possible. During weekends, we operate with a more limited team so we must prioritise based on the urgency of each enquiry to ensure that all essential matters are handled efficiently, so some replies may occasionally take a couple of hours. Regarding the Tourist Climate Tax, The Greek government requires owners to collect a Tourist Climate Tax. As stated clearly in the property listing and our T&C, this tax is collected in cash by the property manager on arrival. We aim to ensure this information is transparent and accessible prior to your stay. We appreciate your comments and hope to have the opportunity to welcome you again in the future. Best regards, Oliver's Travels

Recensioni del prodotto

Judith

20 days ago

Data di acquisto: 02/02/2025

Ciò che Judith ha detto su Oliver's Travels:

Fabulous

Fabulous vacation. Views of San Gimignano and the Tuscan Countryside were beautiful. Our landlord was so accomodating with all our needs during our stay.

Recensioni del prodotto

Customer Services

Oliver's Travels

19 days ago

Hi Judith! Thank you for your lovely review! We’re so pleased to hear you had a fabulous stay and enjoyed the stunning views of San Gimignano and the Tuscan countryside. We appreciate your feedback regarding the cleaning fee. We understand your perspective and will pass your feedback to the property owner. We’d love to welcome you back in the future! Best wishes, Oliver's Travels

Cliente fidato

20 days ago

Data di acquisto: 16/03/2025

Relaxed and refreshed

Professional

Recensioni del prodotto

Customer Services

Oliver's Travels

19 days ago

Hi! Thank you so much for your kind words! It’s wonderful that it felt like a home away from home for your family. We're especially glad you enjoyed the unforgettable Sicilian meal and we’ll be sure to pass on your compliments to them and to Stefano for arranging such a special experience. We’d love to welcome you back in the future! Best wishes, Oliver's Travels

Claire

20 days ago

Data di acquisto: 12/02/2025

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We've made memories that will last a lifetime

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Ciò che Claire ha detto su Oliver's Travels:

We've made memories that will last a lifetime

Oliver's really understood what we were looking for - a truly authentic rural French retreat for our Team Building break offering an experience we will treasure for a lifetime. We have returned...

Recensioni del prodotto

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Informazioni su Oliver's Travels

Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.

0333 888 0205

Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom

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Oliver's Travels Recensioni

Villa AdalineAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoVilla Adaline is a remarkable villa, the photos don't even do it justice. The decor, the views, the facilities, the pool! I wouldn't hesitate to come back. A truly unforgettable stay.

Villa ZilicAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoAmazing comfortable villa with beautiful views. Lots of thoughtful details to make your stay as relaxing as possible, eg plenty of kitchen equipment, towels etc, ice machine, curtains around terrace...Leggi tutto

Marsa CortinaAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoBeautiful, spacious, well furnished, and super clean, but I am allergic to mosquitoes and there were no screens. Excellent staff and grounds and pool is well maintained. We think we were the first...Leggi tutto

River Severn MansionAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoGreat place for an extended family reunion. But not a cheap option!

Casa LagosAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoGreat location. Fantastic inside and outside living spaces. Lovely pool. Very comfortable and clean bedrooms and bathrooms. Attentive on-site staff. Appliances are showing their age.

Villa GemAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoLovely little villa. Big rooms, lovely pool and outdoor space. Perfect for 2 people. Friendly and helpful host.

Santa FinaAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoWell worth the expense. Only thing I would change is the high price of cleaning after our stay. 400 euros is quite high.

Casa SplendidaAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoWhat a fantastic villa! First, the location—absolutely stunning views. But more than that, the villa truly felt like a home away from home; we could have stayed forever. A real highlight was the...Leggi tutto

The Exclusive VillageAltre recensioni di questo prodotto (1)Visualizza il sito web del prodotto14 individual homes, each with their own unique character surrounded by breath taking 360 views. Very authentic, inside and out

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