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Octane (New) Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/octane | Feefo

Visualizzazione di tutte le 1,322 recensioni

Hans Scheurlen

3 years ago

Data di acquisto: 09/05/2022

Ciò che Hans Scheurlen ha detto su Octane (New):

Trotz mehrmaliger Anmahnung, dass meine doppelte Abozeichnung aufgrund eines Octane-Fehlers am 9. Mai bitte rückzuerstatten sei, ist noch nichts passiert. Das Magazine allerdings hätte 5 Sterne...

sarah.allen

Octane (New)

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are yet to receive your refund. I can confirm someone from our Customer Service team will reach out to you regarding this. Kind Regrads, Sarah

Hans Scheurlen

2 years ago

Issue was solved, money is recharged and customer likes to read Octane magazine!

Recensioni del prodotto

Cliente fidato

2 years ago

Data di acquisto: 01/06/2022

Great Magazine but wont be renewing.

Ordering was a nightmare and the free Tag Heuer bag never arived :(

sarah.allen

Octane (New)

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear that you have not yet recieved your free gift. This is being looked into now and someone from our Customer Service team will reach out to you regarding this. Kind Regrads, Sarah

Recensioni del prodotto

Nick Day

3 years ago

Data di acquisto: 27/05/2022

Ciò che Nick Day ha detto su Octane (New):

Octane subscription

Excellent service from start to finish. Very good communication and speedy delivery.

sarah.allen

Octane (New)

3 years ago

Hi and thank you so much for taking the time to leave feedback. I am so pleased to hear you are happy with our service and are enjoying Octane magazine. Kind regards, Sarah

Recensioni del prodotto

David White

se8 3ay

3 years ago

Data di acquisto: 09/05/2022

Ciò che David White ha detto su Octane (New):

Subscription disaster

Yes, please deal with a subscription message acknowledging a cancellation I hadn't made. I resubscribed and now have two subscriptions. And you won't acknowledge my request to cancel and refund the...

sarah.allen

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are unhappy with the service provided. Please may you send us an email at customercare@subscribe.octane-magazine.com so we can investigate this for you. Kind Regrads, Sarah

Recensioni del prodotto

John Cook

3 years ago

Data di acquisto: 09/05/2022

Ciò che John Cook ha detto su Octane (New):

ready response to my problem sorting accidental dual subscription.

sarah.allen

Octane (New)

3 years ago

Hi and thank you so much for taking the time to leave feedback. I am so pleased to hear you are happy with our service. Kind regards, Sarah

Recensioni del prodotto

John Drewitz

3 years ago

Data di acquisto: 18/04/2022

Ciò che John Drewitz ha detto su Octane (New):

No magazine after 2 months

I subscribed in April. It is June and still no magazine or updates.

sarah.allen

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. I have checked your subscription and the copies are being dispatched on time however we would ask that as you are based overseas to allow extra time for delivery, as well as taking into consideration the current postal delays. If you would like to verify we have the correct address details, please contact our Customer Care Team at: customercare@subscribe.octane-magazine.com with your subscription details and they will be happy to check. Once verified we can issue a replacement for any missed. You can also access the digital edition by downloading the app and logging in using your customer number. Please don't hesitate to contact me if you have any questions or concerns. Thank you for your patience while we resolve this for you. Kind regards, Sarah

Patrick Davern

3 years ago

Data di acquisto: 18/04/2022

Ciò che Patrick Davern ha detto su Octane (New):

Unable to view archives

After paying and receiving a customer number I attempted to go to their website and read some of the archives. I was unable to do this and part of the reason I subscribed was to read the archives. ...

sarah.allen

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are unhappy with the service provided. Please may you contact customercare@subscribe.octane-magazine.com with the website link to where you were attempting to view these articles, along with any additional information, so we can investigate this further. Kind Regards, Sarah

Andrew Pople

3 years ago

Data di acquisto: 11/04/2022

Ciò che Andrew Pople ha detto su Octane (New):

Excellent magazine.

sarah.allen

Octane (New)

3 years ago

Hi and thank you so much for taking the time to leave feedback. I am so pleased to hear you are enjoying Octane magazine. Kind regards, Sarah

Cliente fidato

3 years ago

Data di acquisto: 28/03/2022

no show ...

I have subscribed, paid, but received no Octane, simply a no show, frustrating as it makes me miss on the issue as well as adds another follow up point to my (anyhow busy) to do list ...👎

sarah.allen

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you have not recieved any issues yet. Please may you send an email to customercare@subscribe.octane-magazine.com with your Customer Number or your Post Code and the first line of your address so we can locate your subscription with us and investigate further. Kind Regards, Sarah.

Recensioni del prodotto

Cliente fidato

3 years ago

Data di acquisto: 23/03/2022

Superb publication photography second to none

Superb publication photography second to none articles are well written and very informative. Challenge anyone not to enjoy.

sarah.allen

Octane (New)

3 years ago

Hi and thank you so much for taking the time to leave feedback. I am so pleased to hear you are enjoying Octane magazine. Kind regards, Sarah

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Octane (New)

Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics. Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.

020 7907 6000

31-32 Alfred Place, London, Greater London, WC1E 7DP, United Kingdom

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Octane (New) Recensioni

Default Campaign ActionAltre recensioni di questo prodotto (345)Visualizza il sito web del prodottoNicht jetzt-----------------

Default Campaign ActionAltre recensioni di questo prodotto (345)Visualizza il sito web del prodottoOrdering was a nightmare and the free bag never arived.

Default Campaign ActionAltre recensioni di questo prodotto (345)Visualizza il sito web del prodottoFirst class product. Great balance of articles v add's

Default Campaign ActionAltre recensioni di questo prodotto (345)Visualizza il sito web del prodottoGreat magazine - images and words

Default Campaign ActionAltre recensioni di questo prodotto (345)Visualizza il sito web del prodotto1st class magazine excellent contributors

Default Campaign ActionAltre recensioni di questo prodotto (345)Visualizza il sito web del prodottodid not receive the purchased magazine, they would probably answer that they have send it and its not their fault .. great magazine simply not having right delivery partner ... pity ...

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