My first one was not your best issue ever, rather a poor one, for me.
No problem, I know your magazine and look forward to the next coming.
I got the impression you used a lower quality of paper. ...
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AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I have forwarded your feedback to the relevant department to review, your feedback is invaluable and ensures we can continue to improve our product and service.
Kind regards,
Reshma Sameer
0
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Cliente fidato
2 years ago
Data di acquisto: 15/03/2023
Nothing to review, I have yet to receive a copy!
Recensioni del prodotto
AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.
Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
0
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Cliente fidato
2 years ago
Data di acquisto: 15/03/2023
the purchase was easy but when will we get a magazine?
AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.
Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Samir
I paid formy subscription seven weeks ago. I got a confirmation of my order at the time, but nothing else. The first issue has not arrived and I don't know if this is "normal" to wait so long for...
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AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.
Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
About the service:
'new' customer #002200147802
I re-subscribed to Octane, January 20th, 2023 & was invoiced on my Visa with the new distributor, still NO Octane!
I picking up my first copy of...
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Recensioni del prodotto
AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will contact you and help resolve these delivery problems you are currently experiencing.
A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
DS
DONALD SWIERS
2 years ago
can I purchase back issues #230 to #234 (5 issues)
from when I was not able to re-subscibe
could not reach anyone, by phone (no returned phone calls) or email
Don Swiers
swiersaia@yahoo.com
AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I am so sorry to hear you are having problems reaching us. Rest assured, I have escalated this with our Customer Services Team who will help resolve these problems you are currently experiencing.
A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Reshma Sameer
AVL Customer Services
Octane (New)
2 years ago
Hi, I hope you are well?
I hope we were able to help resolve your problem with your Octane subscription. We really appreciate your feedback and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.
I hope you continue to enjoy reading Octane .
Kind regards,
Reshma Sameer
0
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MV
Martijn de Vrieze
2 years ago
Data di acquisto: 30/01/2023
Ciò che Martijn de Vrieze ha detto su Octane (New):
Quick and easy checkout and excellent magazine of course!
AVL Customer Services
Octane (New)
2 years ago
Hi, I hope you are well.
Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane.
Kind regards,
Syed Hussain
I received a subscription to Octane for Christmas, but have not received the promised welcome letter or a magazine.
AVL Customer Services
Octane (New)
2 years ago
Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane. Rest assured, I have escalated this with our Customer Services Team who will help and resolve these delivery problems you are currently experiencing.
A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Syed Hussain
Dreadful! We still haven’t received our magazine, which was ordered on 19 December, 2022.
AVL Customer Services
Octane (New)
2 years ago
Hi,
Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copies and help resolve these delivery problems you are currently experiencing.
Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.
Kind regards,
Louise
This is the second time I've attempted to subscribe. the first time I got only three issues. This time, I've received none. I'll file a complaint with my credit card company and demand a refund...
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Recensioni del prodotto
0
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SS
Stuart Stubbs
Brisbane, Australia
2 years ago
Data di acquisto: 07/11/2022
Ciò che Stuart Stubbs ha detto su Octane (New):
I love Octane. I paid my subscription in November 2022 and as of today have not received a single issue.
I also took out a subscription for my son Campbell Stubbs in Seattle USA and he has not...
Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics.
Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics.
Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.
