Ciò che Sarah White ha detto su Novuna Business Cash Flow:
Wouldn't choose them again
Really poor & slow initial experience, no cohesion between departments, lack of empathy.
Catherine
Novuna Business Cash Flow
10 months ago
Hi Sarah,
Thank you for your feedback — we're sorry to hear your experience didn’t meet expectations. Our Client Experience Manager will be reaching out to understand what happened and how we can move forward.
We appreciate the opportunity to improve and hope to resolve this quickly for you.
Kind regards,
Novuna Business Cash Flow
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William Parkhill
Verificato da Feefo
Telford
10 months ago
Ciò che William Parkhill ha detto su Novuna Business Cash Flow:
Best service I've had in a long time👌
Very professional and helpful throughout the whole process. Communication from Clare Sadler, back and forth was topnotch and kept me in the loop at all times 👍
Highly recommended Novuna business...
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Catherine
Novuna Business Cash Flow
10 months ago
Hi Will
Thank you for sharing your experience, we are delighted to hear that Clare surpassed your expectations.
It's worth noting that if you do refer a business who becomes a client that you would earn £1,000 in our referral scheme - https://www.novuna.co.uk/business-cash-flow/client-referrals/
Kind regards
Novuna Business Cash Flow
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Mark Skelton
Verificato da Feefo
Mexborough
11 months ago
Ciò che Mark Skelton ha detto su Novuna Business Cash Flow:
Brilliant IF facility
Very good customer service, staff are amazing, their system is way better than others.
uploads and payments are processed a lot quicker than my previous IF provider.
Big thank you to Richard for...
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Catherine
Novuna Business Cash Flow
10 months ago
Thank you for the great feedback! We're so pleased to hear our team made your transition smooth and that our fast, reliable system is working well for you. At Novuna Business Cash Flow, we believe in delivering outstanding customer service and effortless invoice finance solutions.
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Cliente fidato
Verificato da Feefo
11 months ago
Impecable
Very good service, friendly staff
Catherine
Novuna Business Cash Flow
11 months ago
Thank you for sharing your feedback, it is really appreciated.
Kind regards
Novuna Business Cash Flow
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Leo Hanley
Verificato da Feefo
Liverpool
1 year ago
Ciò che Leo Hanley ha detto su Novuna Business Cash Flow:
Amazing customer service
Excellent service from the start. Lucy was amazing in explaining how it all worked, and made sure we overcame any hurdles to get this over the line. She was very patient and made sure everything was...
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Catherine
Novuna Business Cash Flow
1 year ago
Hi Leo,
We are thrilled to receive your positive review! It's wonderful to know that Lucy's patience and thorough explanations made a difference for you. At Novuna Business Cash Flow, we strive to ensure our clients can run their businesses efficiently without chasing payments. Thank you for recommending our services!
Warm regards,
Novuna Business Cash Flow
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Darren Shelton
Verificato da Feefo
1 year ago
Ciò che Darren Shelton ha detto su Novuna Business Cash Flow:
Fast, friendly and very professional. I would 100% recommend!
Catherine
Novuna Business Cash Flow
1 year ago
Thank you for feedback, I will make sure this is shared with the team.
Kind regards
Novuna Business Cash Flow
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Duncan Corbett
Verificato da Feefo
Walsall
1 year ago
Ciò che Duncan Corbett ha detto su Novuna Business Cash Flow:
Honest view of Novuna its services and Staff
Having been with Novuna for many years we have always received excellent service and support from every division of their company. Our support from from Lee Palij and Tracey Burton in Invoice finance...
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Catherine
Novuna Business Cash Flow
1 year ago
Thank you for taking the time to share your feedback. This has been shared with the team.
At Novuna, we work hard to provide excellent customer experiences across all our divisions so we look forward to continuing our partnership for years to come.
Kind regards
Novuna Business Cash Flow
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Cliente fidato
Verificato da Feefo
1 year ago
Outstanding!
My account Manager, Louisa, and her direct team have delivered outstanding customer service and support to date. The facility works well for my business, and I have no hesitation in recommending...
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Catherine
Novuna Business Cash Flow
1 year ago
Thank you for taking the time to share your experience, we're delighted to hear how the facility has worked for your business. And do keep recommending us, referrals are great!
Kind regards
Novuna Business Cash Flow
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Cliente fidato
Verificato da Feefo
1 year ago
Positive and successful transition
As a business we experienced an extremely smooth transition from our previous cash flow partners. Detail of training is good and the relationships team are always at hand for any queries, whether...
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Catherine
Novuna Business Cash Flow
1 year ago
Thank you for taking the time to share your experience of working with Marie and Anthony. We understand that switching invoice finance providers is a big decision so we're happy that we have been able to support you through the process.
Kind regards
Novuna Business Cash Flow
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Helen Clark
Verificato da Feefo
Colchester
1 year ago
Ciò che Helen Clark ha detto su Novuna Business Cash Flow:
Ross Beaman
Hi,
I would like to take this opportunity to say how pleased we were with the service we received from Ross Beaman, Assistant Relationship Manager, 01952 956801.
I was away on annual leave for 4...
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Catherine
Novuna Business Cash Flow
1 year ago
Good Morning Helen
Thank you for taking the time to share this wonderful feedback about Ross and the service he provides on behalf of Novuna Business Cash Flow. I have shared your feedback with Ross and the wider team.
Thanks
Novuna Business Cash Flow
Novuna Business Cash Flow provides fast, flexible cash flow finance solutions to SMEs and larger corporates across a wide range of sectors. Allowing businesses to release cash from unpaid invoices within 24hrs.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Novuna Business Cash Flow provides fast, flexible cash flow finance solutions to SMEs and larger corporates across a wide range of sectors. Allowing businesses to release cash from unpaid invoices within 24hrs.
