I ordered a CD. They sent me the CD. That made me happy.
0
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MF
Michael Fielder
Verificato da Feefo
11 days ago
Ciò che Michael Fielder ha detto su Norman Records:
Great packaging and fast delivery
Great packaging and fast delivery
0
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RJ
Richard Jones
Verificato da Feefo
GBR
11 days ago
Ciò che Richard Jones ha detto su Norman Records:
Great Service
I’ve been using Norman Records for my CDs and records for quite awhile now and I’m never disappointed with them.
Highly recommended…
0
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LC
Leo Clark
Verificato da Feefo
12 days ago
Ciò che Leo Clark ha detto su Norman Records:
Good price point and quick delivery
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Cliente fidato
Verificato da Feefo
12 days ago
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Good communication, excellent recommendation and curation, competitive prices, fast delivery - becoming my go to online store.
0
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Cliente fidato
Verificato da Feefo
12 days ago
Happy customer
Fast delivery, vinyl was in perfect condition. Quality service. No complaints!
0
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RG
Robert Grzadziel
Verificato da Feefo
12 days ago
Ciò che Robert Grzadziel ha detto su Norman Records:
Excellent service from Norman Records. Great communication, very fast dispatch and everything was packed extremely well. The records / CDs arrived safely and exactly as described. A very reliable and...
Leggi altre
0
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Cliente fidato
Verificato da Feefo
15 days ago
Speedy, well packaged, fairly priced and gets what I like.
Speedy, well packaged, fairly priced and gets what I like with recommendations.
0
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DP
DP
Verificato da Feefo
GBR
16 days ago
Ciò che DP ha detto su Norman Records:
Norman are awesome
Norman are the best, they give great friendly service and have an interesting and eclectic range of releases and I always find new stuff. Big love for Norman! .
0
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AP
Al Philpott
Verificato da Feefo
GBR
17 days ago
Ciò che Al Philpott ha detto su Norman Records:
4/10, could do better.
Very slow to deliver - it was several weeks after placing the order before the items arrived.
Up until then, an easy transaction, but naff all comms after receipt of order until despatch - it was...
Leggi altre
Nathon Raine
Norman Records
16 days ago
Hi Al,
First of all, sorry about the delay on this one. "Several weeks" is generous...your original order was placed in May and didn't dispatch until July!
Two explanations for you:
1. There was a long delay on the Cure boxset. We did chase this but there are general problems with CD represses at the moment. There are, we believe, no CD pressing plants left in the UK and so everything is getting snarled up due to the complexities of overseas manufacture and shipping.
2. In theory, you should've received an automatic email every two weeks or so summarising the status of your order. It's possible that these landed in your spam folder? Looking at your email address, it's also possible that they never even made it that far but were intercepted by the spam filters of your email provider. We have had problems with emails going to that provider for years, and there's apparently little we can do about it. However, I can see that your last few emails from us were delivered just fine. So it could be another technical problem of some kind.
All in all, not our finest hour and we are sorry.
Best wishes,
Nathon
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