Ciò che Liam ha detto su NICEIC Insurance Services:
Lovely customer service and easy to apply.
0
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MI
Michael
Verificato da Feefo
4 years ago
Ciò che Michael ha detto su NICEIC Insurance Services:
Excellent
Very helpful good price easy to contact
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BR
Brian
Verificato da Feefo
Beaminster
4 years ago
Ciò che Brian ha detto su NICEIC Insurance Services:
A link to the website, but no instructions how to proceed.
I found it rather difficult to navigate the site. I followed the link that was given to me in the email but once I'd got to the website the process was unclear. What was I supposed to do? What button...
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Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I have relayed this back to the IT Department and arranged for an Executive to contact you directly to discuss this further.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
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SE
Sean
Verificato da Feefo
4 years ago
Ciò che Sean ha detto su NICEIC Insurance Services:
OK
good price but very pushy with the telephone sales as 6 phone calls in 7 days
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback , I apologise for the number of calls you have received over such a short period and I have notified the Manager of the team to allow them to invesitage this internally.
Should you have any further queries, or wish to discuss this in more detail, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
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CH
Christina
Verificato da Feefo
4 years ago
Ciò che Christina ha detto su NICEIC Insurance Services:
Affordable insurance awful group to deal with
If it wasn’t for the fact the indemnity insurance was cheap I wouldn’t use them.The legal documents emailed to me for my full inspection were beyond my comprehension as it is written in legal jargon...
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Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your response, unfortunately the documents are provided by the insurer and we are unable to change these, however we can explain the levels of cover and should you have any specific queries that we are unable to answer we can refer this to the insurer on your behalf and obtain that information for you.
I apologise that this was not done on this occasion, we do want to help customers to make sure they understand the documents as much as possible and I have arranged for an Executive to contact you directly to discuss this, and any other queries you may have, further.
Should you wish to contact us in the meantime, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
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JO
John
Verificato da Feefo
New Malden
4 years ago
Ciò che John ha detto su NICEIC Insurance Services:
Quick, courteous and efficient.Re newed with little fuss.
Despite not receiving initial email all was sorted out via a quick phone call.
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CH
Chris
Verificato da Feefo
4 years ago
Ciò che Chris ha detto su NICEIC Insurance Services:
Very easy to deal with, great product at a good price.
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Cliente fidato
Verificato da Feefo
4 years ago
Disappointed
No reminder received or renewal quote sent, I had to do all the chasing to get insurance
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I apologise you were not contacted in a timely manner this is certainly not how a customer should be dealt with at renewal stage. I will relay this back to the manager so they can invesitgate this matter internally and prevent it from happening again in the future.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
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KE
Keith
Verificato da Feefo
4 years ago
Ciò che Keith ha detto su NICEIC Insurance Services:
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.