Good on line browsing and choice of items. Picked up in store and staff kindly showed me how to use the new do- it- yourself pick up and returns system so there was no queueing at checkouts.
I’m so sorry to hear about your experience — I can understand how upsetting and frustrating this must feel, especially since the earrings were a special gift from your mum. It’s unusual for earrings to come loose so quickly, and we don’t want you to feel anxious about wearing them. Please return them to us and we’ll make sure you’re taken care of, whether that’s with a replacement or a refund. Your feedback is really valuable and helps us improve.
Data di acquisto: 25/09/2025
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VI
Victoria
Verificato da Feefo
7 months ago
Ciò che Victoria ha detto su Next:
fine I guess
Recensioni del prodotto
Purnima Kedari
Next
7 months ago
Thanks for the review Victoria. We're really sorry thePavers Black Ladies Lace-UP Ankle boots have become faulty.This issue should have been caught during our quality checks. Your feedback has been passed on to our warehouse team to ensure more thorough checks are carried out going forward. To get this sorted for you, please send us an email at feefo_queries@next.co.uk and we'll be in touch shortly.
Next is a really lovely company, the staff are lovely and always there if you need any help, they have a wide range of products for all ages, next had got it all tbh perfect for birthday shopping,...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.