Thanks for your feedback Malcom. We are truly sorry that you had a bad experience after so many years of working with you. We'll admit that there was a fault with the numbering on your labels, and then with the couriers delivering the second order to your old address.
We'd like to offer you a free reprint when you re-order these labels (or equivalent compensated reduction off your next order).
Trust this helps to compensate in some small way for the inconvenience you've experienced.
