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Natural Spa Factory Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/natural-spa-factory | Feefo

Visualizzazione di tutte le 542 recensioni

Cliente fidato

7 years ago

Data di acquisto: 09/09/2017

Great products.

Natural Spa Factory

7 years ago

Thanks for your feedback - great to hear that you love the products!

Kind regards

Annie - Natural Spa Factory team

Cliente fidato

7 years ago

Data di acquisto: 06/09/2017

Very poor service. I ordered some body scrubs for my friend's birthday around 6th September and still have not received it. It said online no cost of delivery with first purchase but I was charged...

Cliente fidato

7 years ago

Data di acquisto: 23/08/2017

Vanilla & Fig

Ordering was easy, delivery was quick and products were packed well..

Natural Spa Factory

7 years ago

Thank you for taking the time to review the products - we're so pleased you discovered us!

The products are free from MCI, MI, SLS & parabens - which is why hands are left feeling really hydrated & not at all sticky or clammy.

Thank you again for your feedback, so great to hear that you're enjoying the Fig & Vanilla

Kind regards

Annie - NSF team

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 03/09/2017

Hand wash and creme

Purchased the hand wash and hand creme after using it in the bath abbey hotel I just had to buy it after smelling it ! The smell is long lasting - yes it isn't cheap but this is defiantly reflected...

Natural Spa Factory

7 years ago

Thank you for taking the time to review the products - we're pleased you discovered us! The Fig & Vanilla products are some of our best sellers - and great to hear that the quality shines through.

If you're tempted to try a different aroma, we do have Lavender, Aloe Vera & Comfrey Root available in the collections too; it's slightly more subtle, yet super deep cleansing & gentle as ever.

Thank you again for your feedback and great to hear you're enjoying the products!

Annie - NSF team

Cliente fidato

7 years ago

Data di acquisto: 06/09/2017

Very satisfied

Greatly satisfied with the products! Prompt shipping and delivery as expected.

Natural Spa Factory

7 years ago

Many thanks for your feedback - really great to hear that you are all enjoying the Segura and Oud diffusers.

One of our top tips: if the aroma starts to fade, just tip the reeds over. We do recommend this once a week to keep the aroma vibrant.

Thank you again for your feedback

Kind regards

Annie - NSF team

Recensioni del prodotto

Annemarie Wortman

The Netherlands

7 years ago

Data di acquisto: 20/08/2017

Ciò che Annemarie Wortman ha detto su Natural Spa Factory:

I wanted to order from the professional trade website but it is unclear what the MOQ is. Even by 100 bottles the website says : 'some of the products cannot be ordered in requested quantity' . Also,...

Natural Spa Factory

7 years ago

Thank you for your feedback - we appreciate you taking time to come back to us. Sorry to hear that you had a bit of an oil issue - not ideal at all. One of our customer services team will be in touch to rectify as soon as possible.

Thank you again for ordering with us and we hope you enjoy the products!

Kind regards

Annie, NSF team.

Recensioni del prodotto

Karol Boyd

7 years ago

Data di acquisto: 29/08/2017

Ciò che Karol Boyd ha detto su Natural Spa Factory:

Great service, prompt delivery

Initial problems with website sorted and staff contacted me to inform. Registration and order completed quickly, order dispatched promptly no received within 48 hours. Products as lovely as I...

Natural Spa Factory

7 years ago

Hi Karol,

Thanks so much for your feedback - it's great to understand more about our customer's user experience, and really pleased to hear you've enjoyed the products, too - the Rasul mud mask is a firm favourite and pleased that the results delivered at home as well as they did in the spa treatment! If you enjoy using a facemask, do check out our peel off masks - there are 3 uses in each sachet and there's a mask for all skin types.

Thank you again,
Annie - NSF team.

Recensioni del prodotto

Pippa Pease

7 years ago

Data di acquisto: 30/08/2017

Ciò che Pippa Pease ha detto su Natural Spa Factory:

Beautifully packaged and arrived within a few days.

Natural Spa Factory

7 years ago

Hi Pippa,

Thank you for taking the time to review the products, we love all feedback, good and bad! The Illuminate collection is one of our hero ranges as it has a great combination of science & aroma. If you do enjoy the products, I'd recommend the Illuminate moisturiser, too, which has a jojoba oil base to provide non-oily hydration. It's a firm favourite of ours!

Thank you again Pippa for trying & reviewing our Illuminate Skincare

Annie, NSF team member.

Recensioni del prodotto

Lisa Jane Stanley

Tulsa, OK USA

7 years ago

Data di acquisto: 14/08/2017

Ciò che Lisa Jane Stanley ha detto su Natural Spa Factory:

I love the product.

Natural Spa Factory

7 years ago

Hi Lisa,

Thanks so much for your review - and pleased to hear that you're loving the products!

Do get in touch if you'd like any advise or guidance to try something different from the collection.

Thank you again for your review,

Annie - NSF team member.

Cliente fidato

7 years ago

Data di acquisto: 03/08/2017

Magnificent

Very nice and fast delivery...love their products too

Natural Spa Factory

7 years ago

Hi - thanks so much for your feedback - fab to see that you've enjoyed using the products!

Great to hear that the Face Tonic is helping calm your skin - and the Jojoba wax is structurally similar to our skin's natural oils which is why it's brilliantly not at all greasy! So pleased the products are all working for you.

Thank you again - and if there's any products you'd like to try or would like more information on, we'd be happy to recommend.

Annie, NSF team member.

Recensioni del prodotto

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Informazioni su Natural Spa Factory

We supply over 500 (and still growing) of the world’s most prestigious Spas, Boutique Hotels and Independent Retailers. We use botanically sourced ingredients derived from nature. Our spa products are FREE FROM Parabens, SLS, MI or MCI, Microbeads and they have not been tested on animals. Incredible products & monochrome packaging that are suited to both male and female skin types.

01225 582 888

Unit 1, Industrial Quarter, Bath Business Park, Foxcote Avenue, Bath, Somerset, BA2 8SF, United Kingdom

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Natural Spa Factory Recensioni

DOUBLE UP FIG & VANILLA SHAMPOO & CONDITIONER (250ML)Altre recensioni di questo prodotto (57)Visualizza il sito web del prodottoI used these products at a spa recently and loved them so I ordered them to use at home and still love them

Segura Room DiffuserAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoUsing this scent in our living room. Very refreshing!

Oud Room Diffuser With Black Reeds (250ml)Altre recensioni di questo prodotto (1)Visualizza il sito web del prodottoAlthough somewhat strong, it bears this rare, deep, woody, unique scent of oud! We like it very much!

Bladderwrack & Peppermint Salt Body Scrub - Stimulating (250g) - Vegan FriendlyAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoVery nice and refreshing product

RESURRECTION COLLAGEN SERUM INFUSED SHEET MASK - TO HELP PLUMP & LIFT (23G) SET OF 3Altre recensioni di questo prodotto (8)Visualizza il sito web del prodottoEasy to use, loved the results.

Illuminate Melting Cleanser - to Brighten & Even Skin Tone (50ml) - Vegan FriendlyAltre recensioni di questo prodotto (7)Visualizza il sito web del prodottoMy skin feels fabulous again

Illuminate Facial Toner - to Brighten Skin & Gently Reduce Sebum (50ml) - Vegan FriendlyAltre recensioni di questo prodotto (9)Visualizza il sito web del prodottoI love the scent of this.

Boosting Face Tonic (200ml)Altre recensioni di questo prodotto (8)Visualizza il sito web del prodottoI have a oily face and I get red skin sometimes and this toner calm my face and makes it look smooth too...thanks a lot for this amazing product

Pure Golden Jojoba Wax - Peruvian Protector (30ml) - Vegan FriendlyAltre recensioni di questo prodotto (6)Visualizza il sito web del prodottoWas scared to use cos have got oily skin and it's a oil,but it's not greasy at all..very nice on the face,I use it at night before applying my face cream..

FIG & VANILLA BODY WASH - SUITABLE FOR EVERY BODY (250ML) - VEGAN FRIENDLYAltre recensioni di questo prodotto (48)Visualizza il sito web del prodottoI love it and will definitely buy more,thanks a lot.

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