Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di My241 Rewards

Visualizzazione di tutte le 8,430 recensioni

Trusted Customer

Ballarat

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

Happy with service

Delivered in a quick easy fashion and met my expectations

Trusted Customer

New Zealand

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

Poor communication and follow-up.

I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...

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Customer Service

My241 Rewards

10 years ago

Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.

Kind Regards,

My241 Rewards

Trusted Customer

Burleigh Heads

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

great

Avlon was very helpful

Cliente fidato

10 years ago

Very knowledgable assistance.

The whole process didn't take long and the assistant was very knowledgable and now we can't wait for our cruise in November for my husbands 70th Birthday. We have recommended the company to many...

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Trusted Customer

Sydney

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

Great help, great outcome. We were extremely happy with the help we received during our booking of our cruise. With assistance and very patient advice from Melissa Clarke we arrived at a great...

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Cliente fidato

10 years ago

Can't wait to travel

The staff of which I dealt with in booking were fantastic . Extremely efficient

Cliente fidato

10 years ago

Service to date very good Sail 20/9/16

Trusted Customer

Central Coast, Australia

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

MAKE IT EASY ON YOURSELF.

The service we received from Linda Kirby was exceptional. Her knowledge of the ship, the actual cruise and helpful hints for first time cruisers was very helpful. The finalisation of our purchase...

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Trusted Customer

Currarong N.S.W.

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

Happy client

The phone service was excellent but I did not find what I was looking for in my price range but maybe better luck next time

Trusted Customer

10 years ago

Ciò che Trusted Customer ha detto su My241 Rewards:

So far have only good things to say about the service

The person I dealt with was well informed, polite, willing to help in any way, As I am not going on the cruise till December I cannot comment on anything else yet

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Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

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