Telephone enquiry promptly dealt with by knowledgeable staff, who went on to assist with stateroom availability during the call. Booking all sorted in what was probably about 10 minutes.
By the time we received our travel documents, we had had already packed tuxedo etc.
only to be told that there were no formal nights on this cruise. Inconvenient.
Alexander
Mundy Cruising
6 years ago
Thank you for taking the time to provide this feedback. I’m sorry that the pre-cruise documentation provided in September wasn’t clearer about the dress code for your cruise, and that you received your tickets from Regent late. I understand from our admin team that the cruise line couldn’t send these out until they had received some missing guest information, and that we had some problems contacting you to obtain this. We will be in touch shortly to ensure that we have the correct contact details for you in future.
Recensioni del prodotto
Data di acquisto: 22/11/2019
0
Condividi
ML
Mr. Steve Lamb
Verificato da Feefo
Shetland
6 years ago
Ciò che Mr. Steve Lamb ha detto su Mundy Cruising:
Everything sorted out with great ease, even received an upgrade from Crystal which was really appreciated. Will be using Mundy Cruising again.
Perfect service from start to finish and after. Attentive, and efficient and always on the ball in every aspect from the initial consultation, through to booking and after the holiday finished.
Recensioni del prodotto
Data di acquisto: 12/11/2019
0
Condividi
MC
Mr. Christopher Cotton
Verificato da Feefo
6 years ago
Ciò che Mr. Christopher Cotton ha detto su Mundy Cruising:
They provided all the information we required and organised hotels and transport which made for a relaxed holiday knowing everything was in place. Excellent service thanks to Cathy.
Recensioni del prodotto
Data di acquisto: 14/10/2019
0
Condividi
MW
Mr. Peter Wood
Verificato da Feefo
6 years ago
Ciò che Mr. Peter Wood ha detto su Mundy Cruising:
couldn't have been more helpful, particularly when it came to pre-booking airline seats and arranging assistance at airports. Full marks all round.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.