Prompt and helpful responses to questions. Friendly and polite staff.
Data di acquisto: 19/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
Travel arrangements were poor.
Alexander
Mundy Cruising
3 years ago
Many thanks for taking the time to provide us with feedback. I’m very sorry to hear that you found the travel arrangements poor. We always endeavour to make sure our guest’s journey is as comfortable as possible and wish to apologise that you were seated across the aisle for the rail portion of your travel, we have amended our procedures to ensure this does not happen in future. Sorry also that we were unable to offer a direct flight from your preferred regional airport. We are limited with the airlines we work with and so are unable to book low-cost airlines or those operated by package tour operators. Once again, many thanks for taking to the time to provide us with feedback.
Sincerely, Alex Loizou, Director of Sales and Marketing
Recensioni del prodotto
Data di acquisto: 22/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
Always responsive and willing to help. Knowledgeable consultants as well.
The cruise was very well organised, nice boat, good food and service
Recensioni del prodotto
Data di acquisto: 20/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
Helen is always most helpful and as I hadn't travelled with Viking, or anyone else for that matter, for some years I probably asked her many unnecessary questions. She also booked my seat on the...
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Recensioni del prodotto
Data di acquisto: 10/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
We can say that the our experience with Mundy Cruising was very good. Being our first cruising experience they were extremely helpful and efficient.
Recensioni del prodotto
Data di acquisto: 18/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
Very friendly and efficient giving good advice with care
Data di acquisto: 12/05/2023
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Cliente fidato
Verificato da Feefo
3 years ago
Helen, fulfilled her duties in a very capable manner and we have no adverse criticism of any type.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.