Ciò che Douglas Stembridge ha detto su Move Dance:
Wonderful, return for wrong size ordered exceptional
0
Condividi
FC
Fran Carapinha
Verificato da Feefo
GBR
2 days ago
Ciò che Fran Carapinha ha detto su Move Dance:
Very poor
Very poor. I paid for a 48 h deliver and it has been over a week and I still have not received my order.
0
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SE
Susan Elliott
Verificato da Feefo
GBR
2 days ago
0
Condividi
OS
Odile Stringer
Verificato da Feefo
GBR
6 days ago
Ciò che Odile Stringer ha detto su Move Dance:
Positive
Delivery was on time
0
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Cliente fidato
Verificato da Feefo
6 days ago
Poor
Took payment for order then emailed me to say they weren't in stock. 3 week delivery.
Sophie Schubutz
Move Dance
3 days ago
Hi,
We're sorry to read your review.
We've tried to investigate this using the order number provided, but we're unable to find an order that matches the circumstances you've described. The order we located was dispatched promptly and has since been delivered, so we wonder if there may have been a mix-up with the order number.
We'd really like the opportunity to look into this properly for you. Please get in touch with our Customer Service team by email, phone, or live chat with the correct order number, and we'll be happy to investigate what happened and help resolve any issues.
We look forward to hearing from you. 💖
Sophie @ MOVE DANCE
0
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Cliente fidato
Verificato da Feefo
7 days ago
Evri delivery absolutely. I won't use again if you use same service.
i need to make a return but the order code is not recognised.
Sophie Schubutz
Move Dance
3 days ago
Hi,
We're sorry for the confusion with our returns portal. We recently updated the process for returning tights, so returns are now enabled manually by our Customer Service team. This change was introduced because, for hygiene reasons, we can only accept tights that are still sealed in their original, unopened packaging.
I'll be in touch with you directly to confirm whether the tights are still unopened. If they are, I'll be happy to arrange the return for you.
Thank you for your feedback, and we hope to resolve this for you as quickly as possible. 💖
Marion @ MOVE DANCE
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.