Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Moneybarn Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/moneybarn | Feefo

Visualizzazione di tutte le 22,109 recensioni

Stuart George

Beccles

2 years ago

Data di acquisto: 04/05/2023

Media caricati

Visualizza tutti i media (1)

Ciò che Stuart George ha detto su Moneybarn:

Amazing car finance

Moneybarn is probably the very best in car finance companies, my credit score wasn’t very good but they were still willing to help me and everything is explained to me in great detail before I took...

Jason @ Moneybarn

Moneybarn

2 years ago

Hi Stuart and thank you so much for the 5 star review, we really do appreciate it. Kind regards, Jason @ Moneybarn

Vedi l'intera recensione del cliente

Terence Little

2 years ago

Data di acquisto: 05/05/2023

Ciò che Terence Little ha detto su Moneybarn:

Good service

Vedi l'intera recensione del cliente

Cliente fidato

2 years ago

Data di acquisto: 04/05/2023

Helpful staff

Vedi l'intera recensione del cliente

Darryl Strudwick

2 years ago

Data di acquisto: 11/05/2023

Ciò che Darryl Strudwick ha detto su Moneybarn:

Very competent

Jason @ Moneybarn

Moneybarn

2 years ago

Hi Darryl and thank you for the 5 star review. Jason @ Moneybarn

Vedi l'intera recensione del cliente

Cliente fidato

2 years ago

Data di acquisto: 02/05/2023

I request a ETF to settle the account!! Waiting 20 days paid 7.5K and then they blacklisted me as a bad customer!!! I settled the account in under 15 months!!! On a 4 years deal!!! Same on you!!!...

Jason @ Moneybarn

Moneybarn

2 years ago

Hi and thanks for the review. I'm sorry to read about your experience and apologise for any part we've played in what you describe. It's possible that a payment was due whilst the settlement figure was being processed which may not have been received. If this is the case then we'd need to report a missed payment to your credit file. This would have been explained to you if you've spoken with us and is also highlighted in any communications we send. If this isn't the case and you feel we've caused your credit file damage when we shouldn't have then please contact us to raise a complaint. Please email complaints@moneybarn.com with the details and, if we've got something wrong, we'll do all we can to put that right. Thanks again for the review. Kind regards, Jason @ Moneybarn

Vedi l'intera recensione del cliente

John B

Portsmouth

2 years ago

Data di acquisto: 10/05/2023

Ciò che John B ha detto su Moneybarn:

Another affordable agreement completed

This is my 2nd agreement with Moneybarn and things could not have gone better. They dealt with the dealership brilliantly. Will definitely recommend to others as always.

Jason @ Moneybarn

Moneybarn

2 years ago

Hi John and thank you so much for the 5 star review, we really do appreciate it. Kind regards, Jason @ Moneybarn

Vedi l'intera recensione del cliente

Richard Mitchell

2 years ago

Data di acquisto: 12/05/2023

Ciò che Richard Mitchell ha detto su Moneybarn:

Try answering your phones for a start then show loyalty to your customers that have used u on more than one occasion. Enough said as I'm quite angry.

Jason @ Moneybarn

Moneybarn

2 years ago

Hi Richard and thanks for the review. I'm sorry if you've had difficulties getting through to us. We have been experiencing a very high call volume and we're working hard to reduce those queues. Thank you for your patience when you have tried to call. We work hard to reward loyal customers with further agreements, often at a reduced rate, but this isn't always possible. We still need to run our usual credit checks and undergo our usual underwriting processes so it could be that something has come up in those checks that's prevented us from offering a further deal. I'm sorry again if this is the case but thank you again for your review. Kind regards, Jason @ Moneybarn

Vedi l'intera recensione del cliente

Andrew Brett

2 years ago

Data di acquisto: 14/05/2023

Ciò che Andrew Brett ha detto su Moneybarn:

Missed payment protocol needs reviewing.. only one occasion where my work failed to pay me. Told customer service what had happened, multiple times on one phone call,said payment would be made on...

Vedi l'intera recensione del cliente

David Bourne

Cynwyl Elfed

2 years ago

Data di acquisto: 06/05/2023

Ciò che David Bourne ha detto su Moneybarn:

Brilliant service

Brilliant service we were happy with the way we were treated

Jason @ Moneybarn

Moneybarn

2 years ago

Hi David and thanks for the 5 star review, much appreciated. Jason @ Moneybarn

Vedi l'intera recensione del cliente

Cliente fidato

2 years ago

Data di acquisto: 11/05/2023

Good, but took long to send the clearence letter after I settled the balanc

Good, except when finalising clearing of finance. Took too long to send finalised letter of clearence.

Vedi l'intera recensione del cliente

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Moneybarn

Moneybarn is the UK’s leading lender of vehicle finance for the non-prime market. We support our customers and help people access finance when they may have been turned down by other lenders in the past. We’re here to help all of our customers into a vehicle they love, and onto a better road ahead. We’ve also won awards for our service and approach to lending, most recently, ‘Sub-Prime Lender of the Year’ and ‘Independent Finance Provider of the Year’ at the Motor Finance Europe Awards 2021, ‘Specialist Lender of the Year’ and ‘Vehicle Finance Provider of the Year’ at the National Credit Awards 2021, ‘Responsible Lender of the Year’ at the Credit Awards 2022 and the Feefo Trusted Service Award 2022.

0330 555 1230

Athena House, Bedford Road, Petersfield, Hampshire, GU32 3LJ, United Kingdom