correspondence with the company about the delivery time, name of the driver, if I wanted to change my delivery address. Delivered on time. Presentstion of the gift erspoing was wonderful very elegant...
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Recensioni del prodotto
Elise
Mococo
10 years ago
Thank you!
Its so nice to hear our efforts are appreciated.
Elise
Customer relations
Packaged up as a gift, free P&P, arrived the next day. Couldn't be anymore pleased. I'll buy all my Pandora from
Recensioni del prodotto
Elise
Mococo
10 years ago
We are delighted to hear you are so pleased with the overall service recieved from Mococo.
Its great to know you will be returning to shop with us again we look forward to it!
Elise
Customer relations
I had this item delivered online shame it came with no box
Elise
Mococo
10 years ago
Sorry to hear you were not pleased with packaging.
Unfortunately some sale items are minimal packaging as we only get allocated certain amounts of packaging.
I shall pass this information on and see if anything can be done.
Thank you for your feedback.
Elise
Customer relations
The packaging was awful, small Pandora pouch was ripped. Wasn't presentable as a gift at all. Also requested a gift card which didn't come.
Elise
Mococo
10 years ago
We are sorry to hear that your experience wasn't up to standard. If you would like to contact me further and I can arrange to send out more packaging to you please email enquiries@mococo.co.uk.
Once again my sincere apologies for the dissapointment on recieving your parcel.
Elise
Customer relations
Fast service no hassle with a few nice touchs, giving you the feel you matter, ie carry bag scented paper, and a nice box for item, all done in the shop but this was online so nice touch.
Elise
Mococo
10 years ago
We do like to provide the same service online as you would get in store!
All our customers deserve the personal shopping experience from Mococo.
Thank you for great feed back :)
Elise
Customer relations
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.