Parcel arrived beautifully packed and even had a chocolate hidden inside - can't fault the service in any way.
Elise
Mococo
10 years ago
Thanks for the feedback, we are always pleased to hear that the customers appreciate the little touches we include to the packages.
:)
Elise
Customer relations
Recensioni del prodotto
Data di acquisto: 15/02/2016
0
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Trusted Customer
10 years ago
Ciò che Trusted Customer ha detto su Mococo:
Very good service delighted with my pendant charm .
Elise
Mococo
10 years ago
We are thrilled to hear you are delighted with your charm and the service you received!
We will look forward to you returning.
Elise
Customer relations
Recensioni del prodotto
Data di acquisto: 15/02/2016
0
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Trusted Customer
10 years ago
Ciò che Trusted Customer ha detto su Mococo:
Great. I wish you accepted moccoco vouchers online though. I would use you more if the delivery was free and vouchers were excepted
Elise
Mococo
10 years ago
Thank you for your feed back.
It is something our web developers are looking into and we are trying our very best to make this happen as soon as we can.
I can only apologise for any inconvenience caused if i can help in anyway further please don't hesitate to contact me on enquiries@mococo.co.uk.
Elise
Customer relations
Recensioni del prodotto
Data di acquisto: 13/02/2016
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Trusted Customer
Glagow
10 years ago
Ciò che Trusted Customer ha detto su Mococo:
Excellent service and free delivery
Elise
Mococo
10 years ago
Nice to know our service is appreciated.
Thank you and we look forward to seeing you soon!
Elise
Customer relations
Great service but site could do with better explanations of sizes for rings and charms etc.
Elise
Mococo
10 years ago
Thank you for your feed back it is greatly appreciated and we are always looking for ways to improve.
I will pass this on to the web developers and hopefully we can make our site more user friendly for our customers.
It is also great to hear you are pleased with the service you received.
Elise
Customer relations
I would use this service again so much easier than going to a shop which would be at least 20 minutes away from where I live
Elise
Mococo
10 years ago
We look forward to you returning to us as a loyal customer.
We do really appreciate the time taken to feed back so thank you for your kind comments on our service.
Elise
Customer relations
Hi I have ordered the daisy Laura Whitmore plectrum necklace on a Sunday with free next day delivery. However the necklace did not arrive on Monday. On Tuesday I received a text from courier...
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Elise
Mococo
10 years ago
I sincerely apologise about the delay upon you receiving your parcel, I am unsure as to who you spoke to on the phone. As a company Mococo pride ourselves on our online service and customer service so I have contacted your personal email to resolve the issue.
Once again my apologies
Elise
Customer relations
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.