The website has many bugs, and I cant create an account and login. So I have no option but to checkout as guest. Cant save anything I like or would like to buy in the future. The product its self is...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Recensioni del prodotto
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We would just like to thank you for taking the time to write this review. We love to hear feedback like this.
Data di acquisto: 17/09/2022
0
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SC
Sandi Ching
3 years ago
Ciò che Sandi Ching ha detto su Mocka New Zealand:
Good communication, quick delivery. I was surprised at the sturdiness of the product. Number of packages required for assembly initially alarming but very clear and easy to follow instructions! I...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!
My order was basically lost - sent back to depot for some reason. Great follow up from Mocka once I alerted them. Delivery took a LONG time
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We put customer experience and satisfaction as our priority, and we are super sorry you had a rough start to your Mocka experience. Your review reaffirms the hard work we put in every day to have this resolved, Thank you!
Recensioni del prodotto
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Data di acquisto: 17/09/2022
0
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NM
Ngaire Matthews
3 years ago
Ciò che Ngaire Matthews ha detto su Mocka New Zealand:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
