Great Service from Miss Amara, but the courier company they use (Hunter Express) has a terrible customer service experience and are impossible to get in touch with!
My beautiful rug arrived quickly and was wrapped well to protect it
The colour was true to the pictures, which was a relief. I strongly suggest zooming in on the colours and using their photography...
I wanted to return the rug. I contacted Miss Amara within a week of delivery and was told someone would email me with details. This never happened
Aaron Weller
Miss Amara
6 years ago
Hi Robin!
We're so sorry that this has happened. We don't have any emails tagged with your order number, so the only thing I can think is that perhaps your message came via the chat bot and we were unable to find your order. This can happen if an email address isn't provided in the chat window, unfortunately. We'd be more than happy to help you with this return now if you like. Just email the team at hello@missamara.com.au and we'll take you through it. We'll look forward to hearing from you.
Miss Amara is an Australian online business that strives to deliver an exceptional, uncomplicated and, most-of-all, enjoyable journey for the customer who is in search of their perfect rug.
Miss Amara exists to inspire, entertain and delight you.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Miss Amara is an Australian online business that strives to deliver an exceptional, uncomplicated and, most-of-all, enjoyable journey for the customer who is in search of their perfect rug.
Miss Amara exists to inspire, entertain and delight you.