Poor service when the course locked out myself. Still waiting a day later to get any help to get my paid course unlocked. Lack of response abissmal.
Eleni
Mintra
1 year ago
Thank you for your feedback and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to within our guaranteed six-hour SLA guidelines. Your ID verification attempts have been renewed and our support team have provided you with additional guidance to assist with the process. If you require any further assistance please do not hesitate to contact support@mintra.com.
Recensioni del prodotto
Eleni
Mintra
1 year ago
Thank you for your feedback and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to within our guaranteed six-hour SLA guidelines. Your ID verification attempts have been renewed and our support team have provided you with additional guidance to assist with the process. If you require any further assistance please do not hesitate to contact support@mintra.com.
Data di acquisto: 01/08/2024
0
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Cliente fidato
Verificato da Feefo
1 year ago
Overall experience is good
Eleni
Mintra
1 year ago
Thank you so much for the great review, we are thrilled you had a positive training experience with Mintra!
Recensioni del prodotto
Eleni
Mintra
1 year ago
We are thrilled to see you have enjoyed your Mintra training! Thank you for taking the time.
Data di acquisto: 27/07/2024
0
Condividi
MH
Mohamed Hassan
Verificato da Feefo
Abu Dhabi
1 year ago
Eleni
Mintra
1 year ago
Thank you Mohamed for the excellent review!
Recensioni del prodotto
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Eleni
Mintra
1 year ago
Thank you for the 5 stars, we really appreciate it!
I thought it was very interesting and easygoing very good and very informative
Eleni
Mintra
1 year ago
Thank you so much for the excellent review! We are so thrilled to read you had a positive training experience with Mintra.
Recensioni del prodotto
Eleni
Mintra
1 year ago
Thank you so much for the perfect feedback! We are delighted we were able to make your learning experience as efficient and straight-forward as possible.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.