Although my problem with exchanges was resolved the manner in which it was handled was rude and left me deciding there are plenty of other outlets where I could get better service and products.
I...
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Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are sorry to hear that your experience with our customer service was not a positive one, and we regret that the manner in which your exchange was handled has led to your decision not to shop with us again. We appreciate you bringing this to our attention.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with one of our team members was not a positive one, though we appreciate you acknowledging that your issue was resolved. We also note your comments regarding the product description and pricing. We hope that the bag will serve you well on your travels.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Deborah Palmer,
Thank you for your positive feedback. We are delighted to hear that you found our customer service to be responsive and swift.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Deborah Palmer,
We're so happy to hear you love your new bag and find it so useful for both work and travel! It's wonderful to know that the many pockets and pouches are making it easy to keep your essentials organised. We appreciate you sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Data di acquisto: 09/04/2026
0
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DS
Deborah O'Shaughnessy
Verificato da Feefo
GBR
1 month ago
Ciò che Deborah O'Shaughnessy ha detto su Mia Tui:
Always a great service, from order to delivery. The customer service as above any other company i've used. Chalotte and her employees go way above what is expected.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Deborah O'shaughnessy,
Thank you for taking the time to share your positive experience with Mia Tui Ltd. We are delighted to hear that you found our service to be great, from order to delivery. It is wonderful to know that our customer service exceeded your expectations and that Charlotte and her team's efforts were so appreciated. We strive to go above and beyond for our customers, and your feedback confirms this.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Deborah O'shaughnessy,
It's wonderful to hear how much you enjoy using your Jennie bag for your travels! We're delighted that you find it to be a fantastic travelling companion with plenty of compartments for organisation, and that it fits perfectly under the airplane seat. We appreciate you sharing your experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
I ordered this as i am travelling on a budget airline as it takes out the "will this fit or not" dilemma. It came much quicker than other things ordered before this.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that you found our service to be efficient and that your order arrived much quicker than expected. It's wonderful to know we could help alleviate any worries about fitting your luggage within budget airline restrictions.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Sarah S,
Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Sarah S,
We are so pleased to hear that you are loving your new bag! It's wonderful to know that you find it spacious, sleek, and appreciate the versatile strap options for both work and leisure.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Data di acquisto: 23/04/2026
0
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Cliente fidato
Verificato da Feefo
1 month ago
It came so fast
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that your order arrived so quickly.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Easy website to navigate.
Helpful and quick to respond to questions.
Very quick dispatch and delivery.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Sarah,
Thank you for your wonderful feedback! We are so pleased to hear that you found our website easy to navigate, our team responsive and helpful, and our dispatch and delivery quick. We appreciate you taking the time to share your experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Sarah,
It's wonderful to hear that you find the Jet Travel Tote to be a great size for your travels and that it doesn't overwhelm you. We're so pleased that the thoughtful organization, with dedicated spaces for essentials like your keys, water bottle, and a clear bag for flying fluids, meets your needs so well. It's also lovely to know that the introduction of the pink lining has brought you back to Mia Tui bags – we appreciate your enthusiasm and your continued support!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Sarah,
Thank you for your wonderful feedback! We're so pleased to hear that you find the Mickey backpack to be a lovely, neat, and polished option for your needs. It's great to know that its compact size is perfect for carrying your essentials, and we're delighted you love the pink lining. We appreciate you sharing your experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Mrs Tina Coull,
Thank you for taking the time to leave us such a positive review. We are delighted to hear that your bag arrived quickly and was well packaged.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Mrs Tina Coull,
It's wonderful to hear that your friend admired your Jet Travel Tote so much that you decided to purchase one for her as well! We're so pleased that our products are bringing joy and that you've chosen to share that with others.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for your kind words about our company, pricing, and bag designs. We truly appreciate your feedback and are so glad to hear you're happy with your purchase.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Recensioni del prodotto
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
It's wonderful to hear that you're enjoying your second Lottie bag and that you love the colour! We're so pleased it will be a versatile addition for your special occasions.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your lovely review. We are so pleased to hear you are a fan of Mia Tui bags and that you are enjoying the Mickey! It's wonderful to know it's a great addition and a nice size for everyday use.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.