Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Audenza

Cliente fidato

8 years ago

Delivery was prompt and theflamingo salt and pepper were as portrayed on the web - the colours in particular were very true. I am very pleased with this purchase.

Hollie

Audenza

8 years ago

We're so pleased to hear this, thank you for taking the time to leave a review :-)

Data di acquisto: 29/05/2018

0

TC

Trusted Customer

Dorset

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

Impressive

Bought this small mirror for a gallery wall. Very impressed with quality, price and service. Will definitely buy from Audenza again.

Hollie

Audenza

8 years ago

We're thrilled to hear how happy you are with your mirror, thank you very much for taking the time to leave a review, Glynis! :-)

Recensioni del prodotto

Data di acquisto: 29/05/2018

0

TC

Trusted Customer

Norfolk uk

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

fast delivery, great service, would recommend and buy from them again .

Hollie

Audenza

8 years ago

Thank you so much for your review, Carol! We're so pleased to hear how happy you are :-)

Recensioni del prodotto

Data di acquisto: 23/05/2018

0

TC

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

Use different delivery company!

The product is fine, but sadly delivery wasn't. We received an email assuring us of delivery on May 29th. A time slot would be texted. Waited in all day - no delivery. The next day we heard that the...

Leggi altre

Hollie

Audenza

8 years ago

We're incredibly sorry to hear that your order was delayed from the original courier estimate, this is certainly not something that we expect and we're currently investigating the issue further with the courier. Usually you're informed of a 1 hour delivery slot on the morning of delivery, however if you had contacted us on the 29th once you realised that you had not been informed of a delivery slot, we would have been very happy to look into this for you with DPD.

Please rest assured issues of this nature are incredibly rare - we use DPD, who are a premium delivery provider and are one of the most reputable and reliable couriers in the UK. Our sincerest apologies once again for the delay and for the inconvenience this has caused.

Recensioni del prodotto

Data di acquisto: 25/05/2018

0

TC

Trusted Customer

Edinburgh

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

Best Egg Cup in the World!

Amazing product and super quick service. Happy to hear it’s a small business run by three ladies. Great job gals :-)

Hollie

Audenza

8 years ago

Thank you so much for your lovely review, Katy! We're thrilled to hear how happy you are :-)

Recensioni del prodotto

Data di acquisto: 21/05/2018

0

Cliente fidato

8 years ago

Good products

Bought the gold ants. Had seen these a couple of years ago and wanted them then. Forgot until I found this site again by chance. Ants are different and quirky. I love them. Unfortunately by family...

Leggi altre

Hollie

Audenza

8 years ago

Thanks so much for your review! We're so pleased to hear how much you love your ants. They're certainly not to everyone's taste, but that's the beauty of being a true 'Flamingo in a Flock of Pigeons'! ;-)

Cliente fidato

8 years ago

Many thanks. I am sure I will be buying more products soon. Absolutely love the analogy of the flamingo and pigeons. Brilliant. I have already told my husband he is a pigeon. 🤷🏻‍♀️

Data di acquisto: 10/05/2018

0

Cliente fidato

8 years ago

Lovely personnel but no delivery to the Channel Islands!

I haven't actually got the item yet, because I live in Guernsey and your packing charges were exorbitant and I believe you weren't able to take off the VAT (Channel Islands being exempt) so I had it...

Leggi altre

Hollie

Audenza

8 years ago

Thanks so much for your review. I think perhaps there's been some confusion here. I'm wondering if you may have spoken to a different company about this vase before eventually ordering with ourselves?

We do ship to the Channel Islands, our charge for this item to Guernsey is currently £10.95 (however this is due to increase in the coming weeks unfortunately). We are happy to deduct the VAT for orders to Guernsey also.

Our website does not currently process orders outside of Mainland UK, so you simply need to drop us an email on info@audenza.com or call 0116 2986393 and we can process the order that way. Hope that helps and that you love the vase once you receive it!

Cliente fidato

8 years ago

Now, this is 5 Star service.....I will certainly contact you again and I understand the Leopard Vase is due in June..... Thank you for your response and having lovely things on your website. Sandra Guernsey

Recensioni del prodotto

Hollie

Audenza

8 years ago

Thanks so much for your review. I think perhaps there's been some confusion here. I'm wondering if you may have spoken to a different company about this vase before eventually ordering with ourselves?

We do ship to the Channel Islands, our charge for this item to Guernsey is currently £10.95. Our website does not currently process orders outside of Mainland UK, so you simply need to drop us an email on info@audenza.com or call 0116 2986393 and we can process the order that way.

Hope that helps and that you love the vase once you receive it from your friend in the UK!

Cliente fidato

8 years ago

You now have 5 stars. Thank you for your response and I will certainly order from you again....as you say, there must have been some confusion because if I'd know the VAT was removed I would have had it posted to me. Never mind, I will know for next time. You have super things and I want them all!! Sandra, Guernsey

Data di acquisto: 02/05/2018

0

TC

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

Top Kontakt.

Super netter Kontakt mit sehr informativen Mails. Tolles Produkt. Schnelle Lieferung. Ich werde wieder einkaufen.

Hollie

Audenza

8 years ago

Vielen Dank für Ihre Bewertung! :-)

Recensioni del prodotto

Data di acquisto: 27/03/2018

0

TC

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

Just perfect!

From the website, to the customer service to the delivery and the look, use and feel of the products - everything was absolutely perfect.

Hollie

Audenza

8 years ago

Thank you for your fabulous review, Bethany! We really do appreciate it and we're so pleased to hear how happy you are with everything :-)

Recensioni del prodotto

Data di acquisto: 19/03/2018

0

TC

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Audenza:

Very fast delivery and loved my items!

Hollie

Audenza

8 years ago

Great to hear this, thank very much for your review!

Recensioni del prodotto

Data di acquisto: 10/05/2018

0

Audenza Recensioni

Safi Beveled MirrorAltre recensioni di questo prodottoVisualizza il sito web del prodottoBought this small mirror for a gallery wall. Very impressed with quality, price and service. Will definitely buy from Audenza again.

Monchrome Outdoor Rug, ReversibleAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe mats look fantastic on my patio .

Pack of Sea ShellsAltre recensioni di questo prodottoVisualizza il sito web del prodottolovely shells , look good in my bathroom.

Hammered Copper Plant PotsAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Animal Egg CupsAltre recensioni di questo prodottoVisualizza il sito web del prodottoSo different to absolutely anything else out on the market at the moment. Quirky and beautiful quality.

Zebra VaseAltre recensioni di questo prodottoVisualizza il sito web del prodottoDon't know haven't got it yet - delivered to the UK because you do not deliver to the Channel Islands...:(

Pour Over Coffee Drip BrewerAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Mini Buddha StatueAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Zebra Vase- Wall MountedAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Gold Hammered Placemats | Set of 2Altre recensioni di questo prodottoVisualizza il sito web del prodotto

Gold Hammered Coasters | Set of 4Altre recensioni di questo prodottoVisualizza il sito web del prodotto

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?