Thank you for your positive review, fast dispatch is very important to us.
Recensioni del prodotto
Data di acquisto: 29/08/2019
0
Condividi
Cliente fidato
Verificato da Feefo
7 years ago
happy to use their service whether by telephone or online; always prompt & friendly
Metabolics
Metabolics
7 years ago
Thank you so much for your positive review, we'll work to continue this level of service and are always looking to improve, so your feedback is very helpful and much appreciated.
Recensioni del prodotto
Data di acquisto: 23/08/2019
0
Condividi
Cliente fidato
Verificato da Feefo
7 years ago
Well organised web site, quality products and friendly efficient service.
Metabolics
Metabolics
7 years ago
Thank you very much for your positive review, service is so important to us.
Don't know why I got a small refund but grateful and this health game is not cheap
Metabolics
Metabolics
7 years ago
Thank you for your positive review, we appreciate you taking the time to leave feedback.
Cliente fidato
7 years ago
Okay I take on board your regulations etc but surely a small pot with basic info and then a leaflet like NHS prescriptions come with?
Cliente fidato
7 years ago
Many thanks for your detailed answer - very comprehensive (I'll watch this space!)
Recensioni del prodotto
Metabolics
Metabolics
7 years ago
Thank you for your review and shared concern over sustainable packaging solutions. This is something we care about a great deal and have recently switched some of our packaging solutions in delivery to cardboard where this is possible. For the supplements themselves, cardboard is not a permissible substitute for plastic according to food safety regulations so this is currently the best solution we have, although we are actively looking for alternatives. As for the pot size, this is, in part, dictated by the amount of information and its size that must go on the label as required by law. Unfortunately, there are many aspects that dictate packaging that are out of our control but thank you again for raising this with us.
Cliente fidato
7 years ago
Okay I get the regulations bit but surely a smaller pot with basic details on and an accompanying leaflet like the NHS provides - is this an option?
Metabolics
Metabolics
7 years ago
Unfortunately not, it is something we looked into when we launched the product but providing a separate leaflet has its own set of complexities and regulations that meant this wasn't possible. We also decided against pursuing this route as there is less than 12g plastic between the two pot sizes, which meant the larger pot size was a more sustainable option because, if you opt for a smaller pot size you also have to print the leaflet and cardboard housing, which adds an additional production line that brings with it its own energy and resources consumption, so the larger pot size is the most environmentally friendly solution we currently have. As I mentioned, we are constantly dedicating time to looking into alternatives and hope to have an even better solution in the near future. If you are signed up to our mailing list we will be able to keep you up to date on the latest packaging innovations we're working on, as and when we can release them.
Cliente fidato
7 years ago
Many thanks a very comprehensive answer - I'll watch this space!
The product is amazing, the delivery was supersuper fast
Metabolics
Metabolics
7 years ago
Thanks so much for your 5-star review! Service and product quality are of the highest importance to us so we'll continue to work hard to achieve the levels of service you have come to expect.
Quality and purity are the Metabolics difference
We want our nutritional supplements to do their job, and do it as effectively as possible. They need nothing to hold them back. So that's what we give them.
It all starts with the ingredients. Quality out demands quality in. We source the best quality raw materials, of the highest purity, then we add ... next to nothing. Most of our capsules products contain only the active ingredients - and nothing else.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Quality and purity are the Metabolics difference
We want our nutritional supplements to do their job, and do it as effectively as possible. They need nothing to hold them back. So that's what we give them.
It all starts with the ingredients. Quality out demands quality in. We source the best quality raw materials, of the highest purity, then we add ... next to nothing. Most of our capsules products contain only the active ingredients - and nothing else.