Very professional and very helpful. No complaints at all
0
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MW
Miss Watts
Verificato da Feefo
7 days ago
0
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Cliente fidato
Verificato da Feefo
7 days ago
Satisfied Client
Prompt, efficient & courteous service
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MC
Mrs Corcoran
Verificato da Feefo
GBR
7 days ago
Ciò che Mrs Corcoran ha detto su Markel Direct:
Easy to deal with insurance
Helpful staff and easy to deal with.
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Cliente fidato
Verificato da Feefo
7 days ago
More human contact please
I had a request to change the number of volunteers we are covered for. The lack of a human interaction that could give me an appropriate response was an issue. As a new policy holder I wasn't so...
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Ariana Greenwood
Markel Direct
6 days ago
Hi there,
Thank you for taking the time to leave a review.
I am sorry to hear about your experience and for any confusion this may have caused.
We have shared your feedback with the relevant team to help improve the clarity and support we provide to our customers.
If there is anything we can assist you with, please don’t hesitate to get in touch on 0800 640 6600.
Best wishes,
Ariana
0
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MS
Mrs Shaw
Verificato da Feefo
GBR
8 days ago
Ciò che Mrs Shaw ha detto su Markel Direct:
Reliable, quick service
Always on time with reminder email for insurance renewal.
Quick to respond to my emails.
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Cliente fidato
Verificato da Feefo
8 days ago
Unsolicited email
Not interested unsolicited garbage
Ariana Greenwood
Markel Direct
6 days ago
Hi there,
Thank you for taking the time to leave a review.
We sincerely apologise for the unwanted emails and any frustration caused.
I understand that your contact details have been removed from our marketing mailing lists. If you would like us to look into this further, please get in touch on 0800 640 6600 and we will be happy to investigate.
Best wishes,
Ariana
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Cliente fidato
Verificato da Feefo
8 days ago
Great service
Perfect service just what was needed
0
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MM
Mr Mitchell
Verificato da Feefo
GBR
8 days ago
Ciò che Mr Mitchell ha detto su Markel Direct:
Superb
Great prices. Very helpful when phoning up. . Couldnt ask for more.
0
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MB
Ms Barnard
Verificato da Feefo
8 days ago
Ciò che Ms Barnard ha detto su Markel Direct:
Always efficient and price generally hold so staying put!
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.