Excellent. Straight forward, great cost, great service, fast and exatly what we needed for our business insurance.
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Cliente fidato
9 years ago
Excellent
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Cliente fidato
9 years ago
good
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Cliente fidato
9 years ago
Great advice and service
Just spoke to Steve on companies policy update. I received great advice and a freebie on updating my cover.
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Cliente fidato
9 years ago
Good Company
The process was relatively pain free - although the wording on the actual policy was not clear and somewhat confusing; this necessitated a follow-up phone call, which cleared things up
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TC
Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Markel Direct:
Amazing service, price and cover, will be recommending to others
I moved from previous insurers as they were not covering me for all of my business needs and Markel ticked 99%of the boxes that i would need cover for. It would be great if they also covered for...
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Markel Direct:
Fast, clear, comprehensive... Just what I needed!
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Markel Direct:
Good Service
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Markel Direct:
Payment was taken and I never received my receipt or insurance because my name and email was typed wrong. Name was not corrected even after I called to raise my concerns. I was waiting till 5.30pm...
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Paul
Markel Direct
9 years ago
Good morning,
Paul from Markel Direct here. Firstly, thank you for your feedback.
I’m sorry we spelt your name and email address incorrectly when setting up your policy; this was entirely our error and I understand your frustration at having to contact us to rectify it.
As requested, we’ve now set up a policy for you with the correct details and I understand you have received your new documents successfully.
Thank you for giving us the opportunity to put our mistake right – if you need anything further, please don’t hesitate to contact us on 0800 640 6600.
Regards,
Paul
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Markel Direct:
Excellent Service
Excellent service, website and instructions clear and easy to follow. Application and approval all went through smoothly. Good value for money too!
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.