Generally they are always good and helpful when I need to speak to them about cover details.
0
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Cliente fidato
Verificato da Feefo
2 months ago
0
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MH
Mrs Hynes
Verificato da Feefo
2 months ago
0
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MM
Mrs Metcalfe
Verificato da Feefo
GBR
2 months ago
Ciò che Mrs Metcalfe ha detto su Markel Direct:
Short, sweet and no hassle.
The gentleman I spoke to was very helpful and patient. Put me at my ease and, ran me through the procedure with great proficiency.
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MW
Mrs Williams
Verificato da Feefo
GBR
2 months ago
Ciò che Mrs Williams ha detto su Markel Direct:
Assured competence always available
Always professional and helpful Efficient knowledgeable I have no hesitation in continuing with their expertise
Thank you
0
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MD
Mr Durham
Verificato da Feefo
2 months ago
0
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Cliente fidato
Verificato da Feefo
2 months ago
I have not had cause to claim on their service.
They have not implemented the correct wording on my policy even though I have contacted them several times about it.
Ariana Greenwood
Markel Direct
1 month ago
Hi there,
Thank you for your feedback and for bringing this to our attention.
I’m sorry to hear about the issue with your policy wording and for any frustration this may have caused. My colleague Thomas tried to contact you on 18/06/2026 and has also sent a follow-up email to ensure this gets looked into properly and resolved as quickly as possible.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
0
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Cliente fidato
Verificato da Feefo
2 months ago
0
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TW
TW
Verificato da Feefo
GBR
2 months ago
Ciò che TW ha detto su Markel Direct:
Great service, really helpful advisor when I need advice. Been with them years.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.