Really simple, respond quickly to any questions. Value for money.
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Cliente fidato
Verificato da Feefo
2 months ago
Highly recommend
Great value for money and easy forms etc
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Cliente fidato
Verificato da Feefo
2 months ago
Sales team keep calling even though the policy is set to auto-renewal
I received 5 calls from different salespeople before my policy was expiring, even though it was set to auto-renewal
Ariana Greenwood
Markel Direct
2 months ago
Hi there,
Thank you for taking the time to write a review.
I’m sorry for the frustration caused by the number of calls you received ahead of your renewal. I understand you have since spoken with our Customer Service team, who have explained the reason for the volume of calls made at that time.
We appreciate your feedback regarding the volume of calls and your contact preferences, and this has been noted to help improve future communications.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
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Cliente fidato
Verificato da Feefo
2 months ago
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MG
Mr Gontar
Verificato da Feefo
GBR
2 months ago
Ciò che Mr Gontar ha detto su Markel Direct:
Friendly and efficient.
Always an excellent service over many years. Very keen to clear up enquiries and put my mind at rest over questions.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.