Macs Adventure non è più un cliente attivo di Feefo
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Cliente fidato
Verificato da Feefo
2 years ago
Impressed
Excellent service throughout, couldn’t fault anything. From the first inquiry to the last day everything was organised superbly. Lovely staff if we needed to make contact. The app keeps you on track...
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Macs Adventure
2 years ago
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience from start to finish. It’s great to know that our team and the app were able to help keep everything on track and that any issues, like the luggage mix-up, were resolved quickly.
We’re delighted that you were impressed with the service and that you plan to use Macs Adventure again. We can’t wait to help you plan your next adventure!
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Cliente fidato
Verificato da Feefo
2 years ago
0
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IA
Ian
Verificato da Feefo
Sunshine Coast. Queensland. Australia
2 years ago
Ciò che Ian ha detto su Macs Adventure:
Somewhat disappointed
I requested to do the Hadrian’s Wall walk west-to-east over 4-nights/5-days (instead of the usual 6-nights/7-days). The app I downloaded, at Macs request, contained our itinerary. Regrettably, it...
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Macs Adventure
2 years ago
Thank you for your feedback regarding your Hadrian’s Wall walk. We’re sorry to hear about the issues you experienced with the app and the itinerary for your amended 4-night/5-day version of the walk.
We strive to ensure that all our app information is up-to-date and accurately reflects any changes to itineraries. It’s clear that we fell short in this instance, and we understand how frustrating it must have been to deal with incorrect information during your trip.
We will look into this issue to understand what went wrong and ensure that our systems are updated accordingly to prevent similar problems in the future. Your feedback is invaluable in helping us improve our service.
We appreciate your understanding and hope to have the opportunity to provide a smoother experience on your next adventure.
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Cliente fidato
Verificato da Feefo
2 years ago
Macs is the best
Brilliant hotels and walks. Great views and food and would do it again with Macs.
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Cliente fidato
Verificato da Feefo
2 years ago
Do not recommend
The ap map did not work well, and some of the hikes sucked. We were bit impressed and ended up finding a few, absolutely awesome hikes on our own. I do not think we would use Macs Adventures in the...
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Macs Adventure
2 years ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
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SR
Sally Rothwell
Verificato da Feefo
Anchorage
2 years ago
Ciò che Sally Rothwell ha detto su Macs Adventure:
The app is excellent. All the information we need
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AY
Allan Peter Young
Verificato da Feefo
Santa Cruz, California
2 years ago
Ciò che Allan Peter Young ha detto su Macs Adventure:
Outstanding trip.
Macs Adventure arranged an outstanding trip for us. The hotels were first class, of a higher standard than I was expecting given the rather modest cost, the luggage transfer went without a hitch,...
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CC
cereghettisimona Cereghetti
Verificato da Feefo
2 years ago
0
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PM
paul Martin
Verificato da Feefo
Glasgow
2 years ago
Ciò che paul Martin ha detto su Macs Adventure:
A well organised tour.
Excellent
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TE
Terri
Verificato da Feefo
Rancho Palos Verdes
2 years ago
Ciò che Terri ha detto su Macs Adventure:
Can't wait till my next Macs Adventure 🥾
The organization of the trip was excellent. I took over someone's cancellation so had nothing to do with any choices. The lodging was for the most part excellent. The breakfasts were wonderful and...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
