Two cases delivered - although only one sent. Extra case still here now - weeks later. Collection of correct case for return came a day earlier than advsed, delivery then attempted on a day...
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Luggage Mule
5 years ago
Thank you for your feedback. We had seen a successful delivery for you and of course felt this completed your shipment. This situation is strange and rare as the extra case that was delivered was not from one of our customers. Therefore, we can only assume the courier has made the mistake and the case was from another company or individual. It was unfortunate that your return journey fell around the time countries in Europe and us here in the UK went into Lockdown. This caused many issues for holiday companies and shipping companies alike. We have been doing our best to tackle any issues that have arisen due to the pandemic despite these difficult circumstance.
Best price for us, sending my skis from Sweden to London. They were prompt with sending bag tags so we could print before traveling. Picked them up when scheduled, without a hitch.
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Luggage Mule
5 years ago
Thank you for your review. We are happy to have been of service to you!
Brilliant service. Despite seeing a few negative reviews online, I decided to use luggage mule for its price and it’s guarantee delivery time. I have used the company twice since December, sending...
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Luggage Mule
5 years ago
Thank you for your great review. We are pleased to have been of service to you and look forward to helping you again in the near future.
We have been using LM since 2015 for trips within the UK including the Highlands and Islands. The customer service team are efficient and helpful - sometimes our needs are out of the ordinary, but...
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Luggage Mule
5 years ago
Thank you ever so much for your lovely review. We highly value our customs and it is a pleasure to help make your travel 'lighter'!
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
