We had a 63 seater which was clean and comfortable. It was on time for our pick ups, Nick the driver was both professional and friendly with a nice personality.
The driver wss excellent
Very good humoured ànd accommodated our needs perfectly
He kept his good humour in spite of the tight car park
Laura
Lucketts Travel
7 years ago
Thank you for your review. Manoeuvring vehicles that big into tight spaces is definitely a skill, and our drivers do us proud. We look forward to seeing you again soon.
The one star is for our driver who was excellent.
However, the coach had filthy windows - passengers could not see out and the air conditioning did not work on the extremely hot day that we...
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Laura
Lucketts Travel
7 years ago
Thank you for your comments and positive feedback for the service that our driver provided. However, we are sorry that your experience with our vehicle was less than satisfactory. I assure you that every time a vehicle returns to our depot it goes through the coach wash and the interior is checked and cleaned each evening. We have of course noted your comments and have procedures to address this.
We take great care in the maintenance of our vehicles, not only from a safety perspective, but also for the comfort of our passengers and the air-conditioning is very much part of that. Prior to your journey there was no defect logged to engineering regarding the air-conditioning, so we apologise that this was not detected quickly enough. As Im sure you will agree, the weather we have been experiencing recently is unusually hot and when the coach is also full of people it adds further pressure to the air-conditioning, and in this instance, it could not cope. We will ensure that this is rectified on this vehicle and hope that this has not deterred you from travelling with us again in the future.
Data di acquisto: 18/07/2018
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Cliente fidato
7 years ago
Excellent service. Arrived promptly and the driver was polite.
Laura
Lucketts Travel
7 years ago
Thank you for giving Lucketts Travel five stars! We hope to see you again soon.
Data di acquisto: 12/07/2018
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CU
Customer
7 years ago
Ciò che Customer ha detto su Lucketts Travel:
Coaches were on time, drivers and vehicles were presentable and the drive was very pleasant.
Data di acquisto: 20/07/2018
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CU
Customer
7 years ago
Ciò che Customer ha detto su Lucketts Travel:
The coach driver was very nice, polite, chatty and on time at pick up.
Data di acquisto: 17/07/2018
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Cliente fidato
7 years ago
excellent service
Data di acquisto: 13/07/2018
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Cliente fidato
7 years ago
Availability of the right size coach at reasonable cost.
Arrived at pick-up points on time. Smooth uneventful journey. Clean comfortable
vehicle.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
