Excellent service, super quick delivery. Purchased a family tree necklace personalised with children’s names for my daughter in law’s birthday. She loved it. Beautiful.
Ordered a item online to be rung several days later to say they don’t have it in stock. Well then why was I able to buy it? Disappointing.
Kelly
Lovesilver
5 years ago
Thank you for leaving a review. We do sincerely apologise that the item was out of stock, and I do believe that my colleague did offer you similar alternatives. We do try to keep all our products on the website up to date, however it appears that we had a lot of orders for the same item at the same time and, we were unaware that we would be out of stock when it came to dispatching your order. With kind regards, Kelly, Customer Services Manager
Recensioni del prodotto
Kelly
Lovesilver
5 years ago
Thank you for leaving a review. We do sincerely apologise that the item was out of stock, and I do believe that my colleague did offer you similar alternatives. We do try to keep all our products on the website up to date, however it appears that we had a lot of orders for the same item at the same time and, we were unaware that we would be out of stock when it came to dispatching your order. With kind regards, Kelly, Customer Services Manager
Do not hesitate to purchase from Lovesilver. The products, the delivery , packaging and internet and telephone communications are timely and very helpful, a rare service to find in current times.I’m...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.