Thanks for your feedback — we’re sorry to hear you’ve been disappointed with the support provided. We understand how frustrating it is when you feel your questions are not being answered, and we’ll make sure your comments are shared with the relevant team for review.
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JP
Jeanette Poynton
Verificato da Feefo
3 months ago
Ciò che Jeanette Poynton ha detto su Long Tall Sally:
Great to be able to collect for my local shop without having to pay for it.
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Cliente fidato
Verificato da Feefo
3 months ago
None that helped
I have ordered many items for years.
I need a return ticket.
Michelle
Long Tall Sally
3 months ago
Thank you for your reply, and we are very sorry that our previous responses were not helpful. We truly value your years of loyalty as a regular customer and want to make this as easy as possible for you.
As requested, you can generate your return label by clicking the link below:
CLICK HERE TO CREATE A RETURN - https://returns.esw.com/longtallsally/en-IE
Simply follow the on-screen instructions to enter your order details and print your ticket. If you have any trouble with the link or need any further assistance at all, please let us know.
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MH
Michele Howard
Verificato da Feefo
USA
3 months ago
Ciò che Michele Howard ha detto su Long Tall Sally:
Material is cheap
Easy to use website and decent shipping time. It’s just the quality that’s bad.
Timea
Long Tall Sally
3 months ago
Thanks for your feedback. We’re glad to hear you found the website easy to use and were happy with the shipping time, but we’re sorry to hear the quality did not meet your expectations. We appreciate you sharing your comments and will pass them on to the relevant team for review.
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Cliente fidato
Verificato da Feefo
3 months ago
Lovely swimsuit! Poor delivery!
I paid for 3 day delivery but item was delivered on 4th day. Your terms prevent me from being refunded.
Timea
Long Tall Sally
3 months ago
Thanks for your feedback — we’re glad you loved the swimsuit, but sorry the delivery did not arrive within the expected timeframe. We understand your frustration, especially after paying for faster delivery, and we’ll pass your comments on to the relevant team for review.
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LB
Lynn B
Verificato da Feefo
USA
3 months ago
Ciò che Lynn B ha detto su Long Tall Sally:
Great price and good quality
Fast shipping and good quality clothing
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Cliente fidato
Verificato da Feefo
3 months ago
Summer drrsses
Still waiting for other dress I 9tdered on the same order.
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Cliente fidato
Verificato da Feefo
3 months ago
Articles de qualité mais différence dans les tailles.
I bought two pairs of jeans at the same time, both the same size. One fits perfectly, the other is too big and a little too short. I have to have it taken apart and re-sewn to my size by a...
Leggi altre
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Cliente fidato
Verificato da Feefo
3 months ago
Great to get clothes that fit
Prompt. Shame about using evri.
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Cliente fidato
Verificato da Feefo
3 months ago
jeans - bad sizing
no service - not applicable
Timea
Long Tall Sally
3 months ago
Thanks for your feedback. We’re sorry the jeans didn’t fit as expected — sizing can sometimes vary between styles, and we appreciate you letting us know. We’ll pass this on to help improve our size guidance.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.