Delivered one day after the promised last possible delivery date
Also wish for better tracking of my package
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We’re sorry your order arrived later than the latest estimated delivery date.
We also appreciate your suggestion regarding improved package tracking and will share it with our team as we continue working to improve the delivery experience.
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Cliente fidato
Verificato da Feefo
3 months ago
LTS delivers every time. The sizes are the same every time I order from LTS
Great quality clothing, quick service and the sizes are the same and fits great.
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TA
Tami
Verificato da Feefo
USA
3 months ago
Ciò che Tami ha detto su Long Tall Sally:
Cute outfit, fits good!!
Arrived sooner than I expected. Website is easy to navigate and provides much detail on every piece. Great experience ordering from LTS!!!
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DR
Dee Robinson
Verificato da Feefo
3 months ago
Ciò che Dee Robinson ha detto su Long Tall Sally:
Great
Great!
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Cliente fidato
Verificato da Feefo
3 months ago
Excellent. Telephone advice was excellent. Quick delivery
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Cliente fidato
Verificato da Feefo
3 months ago
Everyday jog pants
Always good service been customer & former employer since first opened shop in London. Walking advert for LTS clothes
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LB
Lorraine BURNS
Verificato da Feefo
AUS
3 months ago
Ciò che Lorraine BURNS ha detto su Long Tall Sally:
pajamas and blue joggers
There was no conformation email I have paid on afterpay. I would like to know when I will be receiving the garments.
Izzy
Long Tall Sally
3 months ago
Hi, thanks for your order. We’re sorry you didn’t receive a confirmation email. I have resent this for you :)
Thank you for your patience.
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RA
Rachel
Verificato da Feefo
USA
3 months ago
Ciò che Rachel ha detto su Long Tall Sally:
Do not order from LTS
I have tried contacting via email and website multi times each. The return portal is not working and they won’t respond to my requests for assistance.
Izzy
Long Tall Sally
3 months ago
We’re sorry to hear about your experience and understand your frustration. It’s disappointing to hear that the returns portal was not working and that you did not receive the assistance you were expecting after reaching out multiple times.
Your feedback is important and will be shared with the relevant teams as we work to improve both our customer support and returns process.
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Cliente fidato
Verificato da Feefo
3 months ago
I have not received the product.
Izzy
Long Tall Sally
3 months ago
We’re sorry to hear that your product has not been received. We understand how disappointing and frustrating this must be, and we appreciate you taking the time to share your experience. Your feedback will be shared with the relevant team as we work to improve our delivery service.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.