Excellent service as always from a shop I love as a tall lady.
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PB
Patricia B
Verificato da Feefo
CAN
2 months ago
Ciò che Patricia B ha detto su Long Tall Sally:
Fees too high
I’m not happy about the shipping fees and the return fees and the fact that it takes so long to get my refund. If something doesn’t fit me it’s just not worth it to return it. That’s a win for LTS, I...
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Cliente fidato
Verificato da Feefo
2 months ago
Good quality item of clothing.
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Cliente fidato
Verificato da Feefo
2 months ago
Fine
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BJ
Brenda Johnson
Verificato da Feefo
USA
2 months ago
Ciò che Brenda Johnson ha detto su Long Tall Sally:
Blue and Brown Beauty
The dress came in a timely manor.
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Cliente fidato
Verificato da Feefo
2 months ago
Waste of Money
The return portal was not intuitive and when I reached out to customer service their response was not the most helpful.
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're sorry to hear that you found the returns portal difficult to use and that the support you received from our customer service team did not meet your expectations. We understand how frustrating this can be and appreciate you bringing it to our attention. Your comments will be shared with the relevant teams as we continue to review and improve our customer experience.
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IA
iamdisappoint
Verificato da Feefo
CAN
2 months ago
Ciò che iamdisappoint ha detto su Long Tall Sally:
Not for every body or everybody
Shipment updates were timely and helpful. Information on returns was easy to find. I didn't like having to pay for the return, but understand that LTS may not want to eat the costs of cross-Atlantic...
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Cliente fidato
Verificato da Feefo
2 months ago
So sad that the sewing quality isn't checked better, waste of fabric
I would have loved help to get a dress wich I could keep. Tried to order the dress 3 times, but the neckline was always so messed up that it's unwearable. Supersad
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're very sorry to hear about the repeated issues with the dress and that the quality did not meet expectations. We understand how disappointing it must be after trying to order it multiple times. Your comments regarding sewing quality and quality control have been noted and will be shared with the relevant team for review.
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Cliente fidato
Verificato da Feefo
2 months ago
1/75
Awful
Timea
Long Tall Sally
2 months ago
Thank you for your feedback, we're sorry to hear that the service was no as expected.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.