Wasnt straight forward to return.
The first time I've ever had to return an item and found it frustrating.
The courier did not inform me of the estimated time for pick up-and Lts was no help-they...
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Cliente fidato
Verificato da Feefo
24 days ago
Quick delivery
Offers a good choice of clothing. Fabrics could be of better quality. Very pleased with the quick delivery
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SW
Susan Wakefield
Verificato da Feefo
GBR
24 days ago
Ciò che Susan Wakefield ha detto su Long Tall Sally:
Not what i expected ... didn`t leave me happy
service was good
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Cliente fidato
Verificato da Feefo
24 days ago
Gorgeous dress!
Easy ordering, delivery faster than expected
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CE
Chinenye Ezemmaduka
Verificato da Feefo
24 days ago
Ciò che Chinenye Ezemmaduka ha detto su Long Tall Sally:
Good but the chinos should be made also for very tall human beings like me, I’m 6ft 2inches tall.
The prices for these shouldn’t also be so high. I literally struggled with paying off once.
Katie
Long Tall Sally
24 days ago
Thank you for your feedback. We’re glad you liked the chinos, but we’re sorry the length and price weren’t quite right for you. We’ll share your comments with our team.
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Cliente fidato
Verificato da Feefo
25 days ago
Disappointing
Good
Katie
Long Tall Sally
24 days ago
We’re sorry to hear you were disappointed with your experience. Thank you for your feedback, and we apologise that we didn’t meet your expectations.
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Cliente fidato
Verificato da Feefo
25 days ago
Great!
It was good
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Cliente fidato
Verificato da Feefo
25 days ago
Happy customer
I’ve already commented on the service.
The order was dispatched quickly and I was kept well informed when it left the depot and given a detailed description of its journey.
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Cliente fidato
Verificato da Feefo
25 days ago
Expensive shipping
Customer service is a hit or miss. Some E-mails get answered, some get ignored.
Shipping makes no sense at all. Why is it $12 for getting the package and $22 (!) for returning it??
Since the...
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Katie
Long Tall Sally
25 days ago
We’re sorry to hear about the inconsistent customer service and the frustration caused by our shipping and return costs. We understand your concerns and appreciate you taking the time to share this feedback. We’ll pass your comments on to the relevant team.
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JR
Joanne Russell
Verificato da Feefo
GBR
25 days ago
Ciò che Joanne Russell ha detto su Long Tall Sally:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.