Service is very good. Parcels come quite quickly. If ever have to phone staff are very polite & helpful, kind & friendly. It’s nice to still have a company where you can speak to a human.
0
Condividi
SC
Sue Catton
Verificato da Feefo
GBR
5 months ago
Ciò che Sue Catton ha detto su Long Tall Sally:
Sad I had to pay £1.99 to return a faulty garment
0
Condividi
Cliente fidato
Verificato da Feefo
5 months ago
Very happy!
Perfect!
0
Condividi
SM
Sherrie Matthews
Verificato da Feefo
USA
5 months ago
Ciò che Sherrie Matthews ha detto su Long Tall Sally:
Casual slacks
Good service except the additional fee of $12
0
Condividi
Cliente fidato
Verificato da Feefo
5 months ago
I like LTS.
I haven’t had to contact customer service for anything, that’s good. On the downside, I’ve got to be very careful about the items I order from LTS because I will not return them due to the cost of...
Leggi altre
Izzy
Long Tall Sally
5 months ago
Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with our service.
We completely understand your concern about return shipping costs and appreciate your suggestion for a prepaid return option. Your input is very valuable and will be considered as we look for ways to improve our service and make returns easier for our customers.
0
Condividi
Cliente fidato
Verificato da Feefo
5 months ago
The service is good but the quality and fit is still very variable.
0
Condividi
Cliente fidato
Verificato da Feefo
5 months ago
Delivery was ok although it took several days to arrive after the tracking said it was with the courier.
Michelle
Long Tall Sally
5 months ago
Thank you for your feedback! I’m glad to hear that your order arrived safely, though I sincerely apologise for the confusing delay after it reached the courier.
We know how frustrating it is to see a "with courier" status and then wait several more days for the actual delivery. While we aim for a seamless handoff, it sounds like there was a bottleneck at the local depot.
I am sharing your comments with our delivery partners to ensure they are more accurate with their status updates and to help reduce these "last mile" delays in the future.
We appreciate your patience and hope you are happy with your items!
0
Condividi
KC
Kate Cook
Verificato da Feefo
GBR
5 months ago
Ciò che Kate Cook ha detto su Long Tall Sally:
LTS Overall
I always receive my orders on time and right garments are sent out. Returned items are dealt with quickly
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.